Can I get feedback on my Sitebuilder site please?
If you would like to have your website reviewed use theReply to post your domain name. Weencourage everyone to post comments to help im...
Drew N
Joined on January 10, 2013
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How do I remove add on services I no longer want?
If you have additional services that you no longer want, we do need for you to contact us. You may call or post your request here and we...
How do I setup an email client to check my Homestead mail?
There are many email clients out there that can be configured to check your Homestead mail. Below are some links to some popular clients...
Why can't I access Sitebuilder desktop?
We are currently migrating accounts to a new, faster and more secure data center. Some customers are unable to access Sitebuilder desktop...
Unauthorized ads and hyperlinks have appeared on my website. Why?
If you suddenly see ads and links appearing on your website pages when you didn't place them there, the reason is that you have installed...
How do I use the Master Page feature?
If you are using Sitebuilder Plus and choose a master template, then you can easily add some elements to all pages in your site. Here's ...
How do I set up IMAP email for iPhone/iPad?
If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here. Or consider the Ex...
How do I add media files to my site?
If you want to add an audio or video file to your site you can follow these instructions. Please keep in mind the supported file types ...
How do I specify the image used by Facebook for shares and likes?
Note: We want to provide a few common and useful snippets for your use, but our support department is not able to assist you with editing...
How will I access my Bigcommerce store?
We will send you your login information via email. You’ll be accessing your account via the Bigcommerce website at the Bigcommerce website
Why is my page password protected when I didn't add it?
If you have a page that has become password protected and you never added the password, then it is because the password has been save in ...
What can I do to improve my search engine rankings?
Search Engine Optimization is a complex and time consuming process. It is also fluid. The search engines are constantly tuning their sy...
What does invalid credentials mean when trying to log in to my email?
This error means that your password is incorrect. Please use the link below to reset your email password.There are a number of reasons t...
I am unable to delete emails, or move messages to the trash on my ipad/iphone, why?
This happens because the ios creates the account with a local trash can. It is not looking at the server trash can. Follow the steps be...
How do I add meta keywords to my site?
Note: We want to provide a few common and useful snippets for your use, but our support department is not able to assist you with editing...
How do I setup IMAP email on my Android device using k-9 mail?
If you aren't sure of the difference between POP and IMAP and why you would use one or the other, please click here.
1) Enter your ema...
What is the site error 404 page's purpose?
The File Not Found Error page (or Site Error 404 page) appears whenever a visitor enters an invalid URL for your site. Invalid URLs can o...
What can I do to protect the images I place on my site?
Note: We want to provide a few common and useful snippets for your use, but our support department is not able to assist you with editing...
Can I have more than 1 domain on a Homestead Websitebuilder site?
Note: This article applies only to new Websitebuilder sites.
Homestead Websitebuilder is designed to use only 1 domain. It is possible...
How can I automatically redirect a visitor to another page?
Note: We want to provide a few common and useful snippets for your use, but our support department is not able to assist you with editing...