How do I remove add on services I no longer want?
If you have additional services that you no longer want, we do need for you to contact us. You may call or post your request here and we...
Christine Richards
Joined on January 11, 2013
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Windows 10 and Sitebuilder desktop
Note: While this topic is primarily for Windows 10, we have seen other versions of Windows also require this procedure following some Win...
email encryption
Can we send or receive encrypted emails? If so how do I find these settings?
video player
Why does is say QuickTime Required when I publish the video I uploaded. Shouldn't a video player show up? All I get is the words "quick...
is the email down?
How do I add a blog to my website?
I was told it is good to have a blog for seo purposes. How do I create a blog for my website?
domains expiration
Will my domain names expire? Do I need to do anything with you to keep them going or do they just renew automatically each year?
mail collector
mail collector. I have mail.com mail collector set up to collect my emails from roundcube homestead. Last week it stopped working. I r...
How do I change the copyright footer on my website design?
I'd like to make my own copyright in the footer of my pages, but I can't seem to get the one that is already on there off. How do I updat...
VIDEO
I add the video player. After I publish, I get "quick time required" where the video player should be.
domain expiration
Do I need to do anything to be sure my domains don't expire?
customers are receiving an error message saying I don't have an email account
customers receive a error message saying recipient does not have an account. I am getting the emails though, but they get this message ba...
email rejection
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of i...
Is it ok to upgrade to Windows 10 now
Is it ok to go ahead and do the Windows 10 upgrade or should I not do it.
How do I create a sitemap for my website?
How can I add a sitemap to my website? I heard that search engines like a xml format for indexing purposes. Any help is appreciated.
Email issue 2/1/16
I am sorry I wasn't able to post earlier. We are aware of an email issue, which seem to have been resolved at this time. If you are still...
Email is down
I think email has a problem.
Sitebuilder Issues 10/14/2015 UPDATE
UPDATE 10/16/2015: It appears that most of the server related issues have been resolved and are cleared up. We are still monitoring to ma...
file sync... keep local or downloaded copy
Getting a pop up that asks me to sync files. Option to choose: to keep local copy or downloaded copy. What is this and what should I cho...
site still points to homestead???
Can you check on my new site and make sure it is pointing to it's own domain and not homestead. I did change it once I was done building...