Email login 4/12/2019
We are aware of the privacy error received when connecting to https://emailmg.homestead.com/roundcube/ or via a mail client program. We a...
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Joined on January 14, 2013
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Cannot verify server idenity... HOMESTEAD'S certificate expired 4/11/19 !!!!!! therefore can't get email !! Please correct !!
MESSAGE" CAN NOT VERIFY SERVER IDENITY... HOMESTEAD'S CERTIFICATE EXPIRED !
Gmail Servers Rejecting Domain Emails
Hello Drew -Could not answer in the previous thread as it was already closed.(Your latest comment) "Good morning. Are you still seeing th...
gmail servers rejected domain emails
The past two days I am receiving rejection notices for gmail accounts. These are Order Confirmations sent from BC and we have not made an...
Latest BigCommerce Update Issue
Home Page is not loading 'New Products' correctly since last update. Store was set for 12 'Featured Products' and 12 'New Products' and o...
Cannot Scroll page in BigCommerce on Tablet/Phone
A customer brought to my attention some difficulty she had in getting to the 'Add to Cart' button while on an Apple iPad. After much time...
website down 12/28/17. Been down since 3 am
No website!!! Down since 3AM. Please Help!!
Error in Admin viewing Products by Category
In Administration while trying to View Products in a specific Category, we are receiving the following Error Message - 'Sorry, your reque...
not receiving email notification for contact form submission
I've tested my e-mails to be certain all was working after the switch to roundcube (scheduled for Monday) and they seem to be working fin...
inventory removed in bigcommerce
Recently there have been issues with inventory being removed when transaction has been refused. Although we monitor these types of transa...
In The NEW Sitebuilder With Responsive Design Adding Add'l Developers Coding
In The NEW Sitebuilder With Responsive Design... I need to add a lot of additional developers coding to the site such as Twitter Card, Op...
11/4/16 Rate Increase of 38.7% ! Are you kidding me......
11/4/16 Rate Increase of 38.7 % ? Are you kidding me ? Think about it, what if your gas, insurance, cell phone, ISP whatever went up...
Price increase for what? Why is it not an upgrade!!!! Thiefs
You unilaterally charge everyone $2 for an upgraded scale-able site! This is ridiculous! If you want to add an upgrade feature, then ch...
Email stating new price package
I just received an email with a new price package. I did not agree to a new package nor do I want one. What is going on.
bigcommerce amazon integration issues with listing products
I have connected my BC store with amazon using the new channel manager and my products won't list to amazon. I receive the following erro...
big commerce admin very slow
There seems to be a significant change in BC Admin as it is very very (almost painfully) slow and/or getting kicked off often or not load...
BigCommerce Google Structured Data
Over the past 2-4 weeks there have been several (short intermittent) issues with BC Admin either abruptly being logged off, not accepting...
Email completely down. Anyone Else?
Can not get email on pc or phone I get this message on pc This site can’t be reachedThe connection was reset.Try:
Reloading the page
Che...
Log In Error BigCommerce
After logging out of Storefront, a 401 Unauthorized Error has occurred (snippet below) and cannot log back in. This happened in Chrome an...
Sites Down
Both of our sites are down as well (Homestead Sitebuilder websites)