Conversations

Conversations 1 - 20 of 420
Photo of Homestead FAQ
I keep getting a site error 404 page. How do I fix this page not found?
I keep getting a siteerror404 page when going to my website online. How do I fix this page not found?
  • 16 me toos
  • 10 replies
  • Question
  • Answered
Photo of Drew N
How do I setup an email client to check my Homestead mail?
There are many email clients out there that can be configured to check your Homestead mail. Below are some links to some popular clients...
  • 72 me toos
  • 58 replies
  • Question
  • Answered
Photo of Mike F.
How do I show hidden folders in Windows?
In order to locate certain program files you will need to show folders that may be hidden. For Vista and Windows 7, Windows 8 users, the...
  • 5 me toos
  • 3 replies
  • Question
  • Answered
Photo of Homestead FAQ
Can I secure my Homestead Website with HTTPS?
For SITEBUILDER PLUS ONLY. Do not use if you have Website Builder. If you have a Simplestore using Sitebuilder Plus, DO NOT PROCEED WIT...
  • 43 me toos
  • 98 replies
  • Question
  • Answered
Photo of Tom Franco
How can I edit the page width and length of my website?
I having trouble changing the length and width of individual pages. What am I doing wrong?
  • 33 me toos
  • 38 replies
  • Question
  • Answered
Photo of S
Latest BigCommerce Update Issue
Home Page is not loading 'New Products' correctly since last update. Store was set for 12 'Featured Products' and 12 'New Products' and o...
  • 1 me too
  • 6 replies
  • Problem
  • In Progress
  • Archived
Photo of Rory9130
SiteBuilder Plus ~ for old Homestead dogs...don't fear new tricks!
Ok... I was fearful of nothing- using Homestead for 10+yrs- freaked out that the infamous Sitebuilder software couldn't keep up with time...
  • 2 me toos
  • 8 replies
  • Praise
Photo of Mike F.
How do I do a complete re-install of SiteBuilder Desktop?
In order to reinstall SiteBuilder to your computer you will need to completely delete the previous installation and install a fresh copy...
  • 81 me toos
  • 80 replies
  • Question
  • Answered
Photo of raymond2122
SSL certification (how to obtain)
Dear Customer Service, Apparently Google will be doing the following: In 4 weeks Google is making a change in their Chrome browser that ...
  • 1 me too
  • 6 replies
  • Question
  • Answered
  • Archived
Photo of S
Country Default in BigCommerce Stencil
It was my understanding in BC's new Stencil Theme that Checkout defaulted to IP Country detected and/or Shipping Options/Countries availa...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
  • Archived
Photo of Drew N
Navigating the Homestead community
Prior to posting here, please read the Homestead Community Guidelines 1) There may be an orange banner at the top of the page. If so, i...
  • 15 me toos
  • 3 replies
  • Article
Photo of Drew N
Browser locks up and displays strange screen when launching Sitebuilder Plus
We have received a few reports of site displaying a strange looking screen when trying to launch Sitebuilder Plus. If you see a screen si...
  • 1 me too
  • 17 replies
  • Announcement
  • Archived
Photo of Homestead FAQ
How do I create subdomains?
I have several subdomains that I would like to setup. Where do I go to create a subdomain?
  • 7 me toos
  • 17 replies
  • Question
  • Answered
Photo of Drew N
Can I use HTTPS on my Websitebuilder or Sitebuilder Plus website site?
At this time individual SSL certificates are not available on any Homestead websites. There does seem to be an option if you need to have...
  • 2 me toos
  • 8 replies
  • Question
  • Answered
  • Archived
  • Merged
Photo of S
Cannot Scroll page in BigCommerce on Tablet/Phone
A customer brought to my attention some difficulty she had in getting to the 'Add to Cart' button while on an Apple iPad. After much time...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
  • Archived
Photo of S
PayPal Standard in BigCommerce
I just recently switched the Store Checkout from PayPal Express to PayPal Standard (purpose to ensure Customer acknowledges and agrees to...
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
  • Archived
Photo of S
Locate HTML embed Element in Websitebuilder
How do we locate HTML embed Element in Websitebuilder to either edit or remove?
  • 1 me too
  • 1 reply
  • Question
  • Archived
Photo of Drew N
How can I automatically redirect a visitor to another page?
Note: We want to provide a few common and useful snippets for your use, but our support department is not able to assist you with editing...
  • 9 me toos
  • 7 replies
  • Question
  • Answered
Photo of Scott5673
How can I fix a "page not found, 404 error code?
  • 63 me toos
  • 63 replies
  • Question
  • Answered
  • Archived
Photo of Jill1739
website down 12/28/17. Been down since 3 am
No website!!!  Down since 3AM.  Please Help!!
  • 1 me too
  • 3 replies
  • Problem
  • Solved
  • Archived