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Account & Billing

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Photo of bojanglesdancewear4390
Change of ownership.
Mr Bojangles Dancewear has been sold, how do I redirect my account to the new owner. Erica Byrne Australia +61 437732375 The new owner...
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Martin1920
Downsizing my existing website to a 5 page site
I plan to delete 2 of 3 sites and think i can live with just 5 pages. Can i just transfer the 5 pages I like?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Pat1755
payment not accepted
recived an email today saying payment was not accepted i paid the card so it can be charged how do i have the payment come back up?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Sue1374
How do I recover password for website builder?
Reset password
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of katebta
I just took over the company website. I want to delete the Duda mobile site. How can I do that?
Delete Duda mobile Site?
  • 2 me toos
  • 2 replies
  • Question
  • Acknowledged
Photo of NDC
I want to use a template from new Websitebuilder but cannot access (only old templates available). How to access?
I built my website with the old sitebuilder. I want to use a responsive template from the new Websitebuilder. But, when I click on choose...
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of crownedbroadcasting9355
My homestead sites are down. Is the issue known?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Drew N
Extremely important domain information
Please read through this topic carefully, as the instructions must be followed in full to reactivate your domain. If your website and...
  • 11 me toos
  • 609 replies
  • Announcement
Photo of Angie6655
I need account help asap. From Homestead
My account is way out of wack for what I need.  I asked for help sometime ago, but not much has changed.  I need to fix this today. 
  • 1 me too
  • 3 replies
  • Problem
  • Acknowledged
Photo of Dabbs
What technologies can be used on the Homestead platform?
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of Drew N
How do I remove add on services I no longer want?
If you have additional services that you no longer want, we do need for you to contact us. You may call or post your request here and we...
  • 101 me toos
  • 192 replies
  • Question
  • Answered
Photo of killerteesprinting8291
Trying to design and I am unable to select a template, keeps saying error?
I keep selecting a template and it keeps giving me an error
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Amylearned1388
Publishing Site-Site Builder Plus
I always have problems publishing site in site builder plus? What is the reason for this and does anyone else have theses issues?
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of Todd H
Reports of customer websites not loading 10/18/2018
8:05 MST AM: The issue has been identified, and resolved. We will continue to monitor for any additonal reports. We thank you for your pa...
  • 4 me toos
  • 5 replies
  • Problem
  • Solved
Photo of Homestead FAQ
How do I cancel my Homestead account?
Is there a way that I can cancel my Homestead account without having to call in or chat with someone?
  • 130 me toos
  • 137 replies
  • Question
  • Answered