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Account & Billing

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Conversations 1 - 15 of 27
Photo of paul9909
HI! I just canceled my service few hours ago. but that my mistake. I wanna keep it my account and website for a while. please help me.
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Nancy9071
homestead affiliate program
Homestead used to have an affiliate program - does this program still exist?
  • 1 me too
  • 1 reply
  • Question
  • Answered
Photo of Edie0455
account suspended
website (below) cannot load, simply saying account has been suspended, which should not be the case since subscription is current. http:/...
  • 1 me too
  • 1 reply
  • Problem
  • Acknowledged
Photo of tomi7671
Error message
All my sites with Homestead were compromised , files hacked and locked !!! And of course I am asked to pay
  • 1 me too
  • 2 replies
  • Problem
  • Acknowledged
Photo of eurich042056
Billing
How can I speak to someone about our billing?
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Sandra6035
Change Credit Card payment
How do I do this?
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Cindy1174
Is there a way to cancel my Auto Renew setting?
I am transferring my website to another hosting site and want to ride out my current month of services until the next renewal date. If I ...
  • 1 me too
  • 3 replies
  • Question
  • Acknowledged
Photo of Marcus6939
After transferring my domain to Microsoft 365, my webpage is undiscoverable. The DNS check on Microsoft 365, passes, alll is ok,
I transferred my domain to my Microsoft 365 account.  Transfer went well, everything checked out.  The website was visible.Since, when se...
  • 1 me too
  • 3 replies
  • Problem
  • Solved
Photo of Drew N
Planned maintenance for Cloudflare 9-20-2018
This announcement applies to all customers using Cloudflare nameservers with their website. On September 20, 2018 from 13:00 - 14:00 U...
  • 2 me toos
  • 1 reply
  • Announcement
Photo of Homestead FAQ
How can I switch my domain to a new site I built?
I created a second website on my account and would like to switch my domain to that one. Can I do this without deleting my original design?
  • 73 me toos
  • 81 replies
  • Question
  • Answered
Photo of Drew N
How do I remove add on services I no longer want?
If you have additional services that you no longer want, we do need for you to contact us. You may call or post your request here and we...
  • 99 me toos
  • 189 replies
  • Question
  • Answered
Photo of Drew N
Extremely important domain information
Please read through this topic carefully, as the instructions must be followed in full to reactivate your domain. If your website and...
  • 11 me toos
  • 607 replies
  • Announcement
Photo of Homestead FAQ
How do I cancel my Homestead account?
Is there a way that I can cancel my Homestead account without having to call in or chat with someone?
  • 130 me toos
  • 135 replies
  • Question
  • Answered
Photo of Jonathan3095
cancel add ons
please cancel email add ons $5 a momth, thank you, Jon
  • 1 me too
  • 1 reply
  • Question
  • Acknowledged
Photo of PJM
Nameserver/Domains question
When I click Domains, all I get is the billing page. Will this be fixed once my billing info gets updated tonight? Cheers, Peter
  • 1 me too
  • 1 reply
  • Question
  • Answered