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Account & Billing

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Conversations 1 - 15 of 26
Photo of drmckee5169
Canceling My Account
I am trying to cancel my account. The link provided does not work. I want to cancel and stop all charges.
  • 2 me toos
  • 6 replies
  • Problem
  • Solved
Photo of Homestead FAQ
How do I cancel my Homestead account?
Is there a way that I can cancel my Homestead account without having to call in or chat with someone?
  • 90 me toos
  • 85 replies
  • Question
  • Answered
Photo of Drew N
How do I remove add on services I no longer want?
If you have additional services that you no longer want, we do need for you to contact us. You may call, chat online, or post your reque...
  • 96 me toos
  • 181 replies
  • Question
  • Answered
Photo of Madalyn4234
It will not let me close account
When I hit yest to cancell all services it will not do anything
  • 1 me too
  • 1 reply
  • Problem
  • Solved
Photo of Gaynor Evans Wilson
Please cancel my account. The BUTTON to cancel is not working. TY
The cancel button does not work, so please cancel my trial. Thank you.
  • 6 me toos
  • 8 replies
  • Problem
  • Solved
Photo of Bruce3195
Help taking down site temporarily
Need to place our account and website "on vacation" since we are closing our business temporarily.  How can this be done?
  • 1 me too
  • 2 replies
  • Question
  • Acknowledged
Photo of Colleen3375
I want to cancel my Local Lift. This is not a store-front business and so I don't care about directions. We sell original art mostly online.
I want to cancel my Local Lift. My business of selling art is not a store-front business and so I don't care about directions, etc. Our b...
  • 1 me too
  • 1 reply
  • Problem
  • In Progress
Photo of Shannon1250
Cancel/Refund
Hello, Please assist me in cancelling my service and refunding, prorated, the amount paid but left unused. Thank you.
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Homestead FAQ
How can I switch my domain to a new site I built?
I created a second website on my account and would like to switch my domain to that one. Can I do this without deleting my original design?
  • 71 me toos
  • 78 replies
  • Question
  • Answered
Photo of VA4487
i'd like to cancel my account and request a refund for the past 2 months.
I'd like to cancel my account, i am unhappy with how outdated this system is and I'd like a refund for the past 2 months.
  • 1 me too
  • 2 replies
  • Problem
  • Solved
Photo of Dave4836
I want to close my simple store for a few months.
Does sliding the icon button to "store closed" cancel my monthly fee? I realize there will be a fee due for residual amounts. I just want...
  • 1 me too
  • 2 replies
  • Question
  • Answered
Photo of Susan5380
I want to switch to annual payment for our website. How do we set that up?
  • 1 me too
  • 1 reply
  • Question
  • In Progress
Photo of Drew N
Extremely important domain information
Please read through this topic carefully, as the instructions must be followed in full to reactivate your domain. If your website and...
  • 10 me toos
  • 595 replies
  • Announcement
Photo of Andrew1039
I want to cancel all services, but the button is not working. Please cancel this account before the next billing date which is next week.
Cancel all services on my account. the button is not working
  • 2 me toos
  • 2 replies
  • Problem
  • Solved
Photo of Bennett3683
Need to keep original sites while cancelling an added third site
A while back I added a third web site (magicandmore4u) to my account. I now would like to delete the third site and cancel the billing fo...
  • 1 me too
  • 2 replies
  • Question
  • Answered