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homestead_faq
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44.3K Points

Mon, Aug 19, 2019 11:48 PM

WebsiteBuilder: SSL

To activate the SSL for a domain that is registered with Homestead and connected to a WebsiteBuilder site, follow these steps. 

1. Go to https://homesteadssl.com/ and enter your domain name. 



2. Select submit. The next screen will provide an IP address to point to. Copy the IP. 



3. In a separate tab, log into your Homestead account. Select the domains tab and under the domain select advanced DNS settings. 



4. Select Edit


5. Point the @ and www to the given IP then select submit. 


Select submit again

6. After submitting wait 5-10 minutes.
Go back to the first tab that you opened Homesteadssl.com in and select next. You will see the message pop up stating DNS settings made are correct your certificate will be provisioned soon. Click OK.  

If you see the message stating the changes are incorrect, click OK and allow more time. 

.

You have set up the SSL for you WebsiteBuilder site! Allow some time for the SSL to appear. 

Article

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Updated 

6 d ago

649

14

Responses

vi8518

2 Messages

 • 

122 Points

2 y ago

Hi, I recently designed our website (www.hgiengineering.com) using the Website Builder and stopped using the previous version of our website that was designed using SiteBuilder. I was using Cloudflare previously to secure our website. I followed these instructions above to secure the site and I believe it worked, as the desktop version appears on my browser. However, when I use my mobile phone to check the website, the mobile version of the site appears sometimes, and other times I get a message with a blue box saying "This website is hosted and managed by Homestead. You can building your own website at homestead.com" I am not sure what I am doing wrong to get the mobile version of the site working. We previously were using the free Dudamobile application for our mobile site. Am I supposed to deactivate something at Dudamobile? 

0

0

Brand User
michelle_c

5.8K Messages

 • 

89.6K Points

2 y ago

Hello,

It does require disconnecting from Dudamobile. I have performed that action on my end and double checked the set up. Everything is set up correctly and you will see the site showing on mobile shortly. . 

1

0

tim0155

7 Messages

 • 

170 Points

In going through the process I get this message on the "Confirmation of Advanced DNS Changes" screen =

A Records

www.thoroughbredauctions.com will point to 66.235.200.22

Changing your 'www' A Record will make your Homestead website or store inaccessible! Please verify that this action is desired before confirming.

@.thoroughbredauctions.com will point to 66.235.200.22

Is this normal?

Like

1 y ago

0

vi8518

2 Messages

 • 

122 Points

2 y ago

Thank you! Everything appears to be working

1

0

Brand User
michelle_c

5.8K Messages

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89.6K Points

Perfect! You are welcome. 

Like

2 y ago

0

will5773

3 Messages

 • 

140 Points

1 y ago

I have followed the above instructions for 1timeconstruction.com and received the message pop up stating "DNS settings made are correct your certificate will be provisioned soon."  It's been 2 days, still no certifcate, can you please check?  Thank you.  

3

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Brand User
michelle_c

5.8K Messages

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89.6K Points

Hello Will, 

I noticed one record was not changed which was the www record. I have updated the dns record and provisioned the SSL. Please allow a little time to show but you are good to go now. 

Like

1 y ago

0

will5773

3 Messages

 • 

140 Points

Thank you! 

Like

1 y ago

0

Brand User
michelle_c

5.8K Messages

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89.6K Points

No problem, you are welcome. 

Like

1 y ago

0

tim0155

7 Messages

 • 

170 Points

1 y ago

Hi Michelle

In going through the process I get this message on the "Confirmation of Advanced DNS Changes" screen =

A Records

www.thoroughbredauctions.com will point to 66.235.200.22

Changing your 'www' A Record will make your Homestead website or store inaccessible! Please verify that this action is desired before confirming.

@.thoroughbredauctions.com will point to 66.235.200.22

Is this normal?

7

0

Brand User
michelle_c

5.8K Messages

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89.6K Points

Hello Tim,

This is a normal warning message and it is ok to proceed. These records do not interfere with Websitebuilder eCommerce platform this is for instances outside of Homestead. 

Like

1 y ago

0

tim0155

7 Messages

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170 Points

Thanks Michelle!

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1 y ago

0

Brand User
michelle_c

5.8K Messages

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89.6K Points

You are welcome. 

Like

1 y ago

0

tim0155

7 Messages

 • 

170 Points

Another of my websites is down, sporthorseauctions.com stopped abruptly last night.  The Security warning shows up when we try to access the site. Per the instructions I entered site name at Homesteadssl.com and the message is "Domain cant be verified as it doesn't exist on builder" - now what?

Like

1 y ago

0

Brand User
michelle_c

5.8K Messages

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89.6K Points

Hello Tim, 

Im not sure why you were getting that message, I do apologize. However, when I entered the domain in at homesteadssl.com I was able to get the ip address for the SSL. I have updated these settings and the site will show secured shortly. 

Like

1 y ago

0

ed4931

11 Messages

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454 Points

10 m ago

I have followed the instructions for the SSL and all went fine from what I can tell for "boboen.com"  It's been 4 days with no change. Can someone check what may be wrong?  Thank you.  Ed 

3

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Brand User
michelle_c

5.8K Messages

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89.6K Points

Hello,

The dns changes were made but I am not sure if it ever showed the changed were correct and ok was selected. I have went ahead and provisioned the ssl and it should be automatically overriding any unsecured links soon. You can see the ssl is activated here. https://boboen.com/ You are all set. 

Like

10 m ago

0

ed4931

11 Messages

 • 

454 Points

Awesome, thank you.

Like

10 m ago

0

Brand User
michelle_c

5.8K Messages

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89.6K Points

You're welcome. 

Like

10 m ago

0

timothy5168

2 Messages

 • 

120 Points

9 m ago

I am having the same issue as Tim0155 stated above "The Security warning shows up when we try to access the site. Per the instructions I entered site name at Homesteadssl.com and the message is "Domain cant be verified as it doesn't exist on builder" - now what?"  My site is www.klitzfamily.oom.  Can you help?

3

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Brand User
michelle_c

5.8K Messages

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89.6K Points

Hello Timothy,

The domain www.klitzfamily.com is built using Sitebuilder plus. These instructions unfortunately will not work for this site. You will need to refer to this article to apply the SSL. https://community.homestead.com/homestead/topics/can-i-secure-my-homestead-website-with-https


Like

9 m ago

0

timothy5168

2 Messages

 • 

120 Points

thanks.  I completed the instructions you provided a while ago with Cloudflare.  It seems like I can reach www.klitzfamily.com, (built originally on sitebuilder) but then when I try to access via a link on my homepage to a page i created using websitebuilder www.klitzfamilyhistory1.homesteadcoud.com, i get the error I initially mentioned.  Any suggestions or further guidance?  Thanks!

Like

9 m ago

0

Brand User
michelle_c

5.8K Messages

 • 

89.6K Points

It looks like the incorrect link was in Sitebuilder, I updated it to the link and its working now. 

Like

9 m ago

0

karen6723

4 Messages

 • 

140 Points

9 m ago

|I was trying to secure www.karenbrownencaustics.com and on step 2 it did not supply an IP address.  This is what that line said...Modify the existing 'A record' for www.karenbrownencaustics.com and point to _name":"www.k

6

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Brand User
michelle_c

5.8K Messages

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89.6K Points

Hello Karen, 

This step should of provided an ip address. I do apologize and will get this reported. However, I have completed the steps to apply the SSL for this domain and its all set. Allow a little time for this to show.  

Like

9 m ago

0

karen6723

4 Messages

 • 

140 Points

Oh that is so helpful.  Thank you so much

Like

9 m ago

0

Brand User
michelle_c

5.8K Messages

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89.6K Points

No problem. You are welcome!

Like

9 m ago

0

karen6723

4 Messages

 • 

140 Points

Hi Michelle, I'm just wondering how long it should take to work.  My site is still showing unsecured.

Like

8 m ago

0

Brand User
michelle_c

5.8K Messages

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89.6K Points

Hello,

I resubmitted the SSL once again and it is picking up now. You can see it working here. https://www.karenbrownencaustics.com/ 

We will still want to give it a couple of hours to automatically override and show secured when it is visited from any link. It should not be much longer, I will keep an eye on it. 

Like

8 m ago

0

pam1796

5 Messages

 • 

172 Points

9 m ago

Like Karen above, when I try to get a DNS record for pilatesyogatraining.com, I get _name":"pilat. Can you help me get SSL set up for this site? Thanks!

3

0

Brand User
michelle_c

5.8K Messages

 • 

89.6K Points

Hello Pam,

 I have completed the steps to apply the SSL for this domain. It will show secured shortly. 

Like

9 m ago

0

pam1796

5 Messages

 • 

172 Points

Thank you so much!! That was quick! 

Like

9 m ago

0

Brand User
michelle_c

5.8K Messages

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89.6K Points

You are welcome. :)

Like

9 m ago

0

shawanda4245

5 Messages

 • 

150 Points

8 m ago

Hi, I have been trying to link my domain to a website. Currently the website says:
Your connection is not private

Attackers might be trying to steal your information from www.poreehomes.com (for example, passwords, messages, or credit cards). Learn more

NET::ERR_CERT_COMMON_NAME_INVALID



I have the @ and www record with the IP of 104.155.59.202.

Please help

5

0

Brand User
michelle_c

5.8K Messages

 • 

89.6K Points

Hello,

This ip address for the A records is not for Homestead. Are you attempting to link this domain to a website built in your Homestead account or is the site hosted elsewhere? 

Like

8 m ago

0

shawanda4245

5 Messages

 • 

150 Points

The site is hosted elsewhere.

Like

8 m ago

0

shawanda4245

5 Messages

 • 

150 Points

But I purchased the domain name from Homestead.

Like

8 m ago

0

shawanda4245

5 Messages

 • 

150 Points

I also enter the website name in the SSL portal. And this is what it says:

Domain can't be verified as it doesn't exist on builder

Like

8 m ago

0

Brand User
michelle_c

5.8K Messages

 • 

89.6K Points

Unfortunately, Homestead would not be able to secure the site if it is hosted elsewhere, you will want to activate the SSL with that host. If they are unable to provide an SSL, you can also use Cloudflare to secure the site. https://community.homestead.com/homestead/topics/can-i-secure-my-homestead-website-with-https

Like

8 m ago

0

melainiewolfe713416

1 Message

 • 

110 Points

7 m ago

I tried entering my site and I get a message that says: 

Domain cant be verified as it doesn't exist on builder 

I have had this domain via homestead for over ten years so I'm not sure why it is saying it doesn't exist.

1

0

Brand User
elyzabethv

821 Messages

 • 

52.3K Points

Yes, but these are steps to secure a WebsiteBuilder site, which is not the builder that you are using. If you would like to secure your site, you can either rebuild your site through WebsiteBuilder (or have us build it for you for $150) or follow these steps to secure it through Cloudflare:

https://community.homestead.com/conversations/sitebuilder-plus/can-i-secure-my-homestead-website-with-https/5f2a9b1658180958845a60de

Like

7 m ago

0

lori8488

5 Messages

 • 

102 Points

21 d ago

l - wow appreciate the quick response! - i think i did it :O)

1

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Brand User
michelle_c

5.8K Messages

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89.6K Points

Perfect, it will take a little time to show but it should be good. If you don't see it in 24 hrs send me the domain and I can check it. 

Like

21 d ago

0

blanca5060

11 Messages

 • 

190 Points

9 d ago

when I go to https://homesteadssl.com/ it does not let me key in my domain

7

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Brand User
michelle_c

5.8K Messages

 • 

89.6K Points

No, there is no charge for the SSL. The free SSL option in Cloudflare will work and secure the site. 

Like

7 d ago

0

Brand User
michelle_c

5.8K Messages

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89.6K Points

Support can be contacted at 1-800-710-1998, call in so we can help. 

Like

7 d ago

0

joan4219

1 Message

 • 

60 Points

7 d ago

How do I get my website secured with the free SSL that was built several years ago when it was offered by Intuit before Homestead? 

lukacupunctureSD.com

I got the following message when I tried to secure.

Domain cant be verified as it doesn't exist on builder

Thank you.

2

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Brand User
michelle_c

5.8K Messages

 • 

89.6K Points

This domain will not use the WB SSL, it will require using the free
Cloudflare ssl. Here are the instructions. https://community.homestead.com/conversations/sitebuilder-plus/can-i-secure-my-homestead-website-with-https/5f2a9b1658180958845a60de

Like

7 d ago

0

blanca5060

11 Messages

 • 

190 Points

Thanks for your help but I was never able to fix the problem, I will have to cancel my subscription, and get a website with someone else.

Like

6 d ago

0