R

10 Messages

 • 

170 Points

Tue, Jul 19, 2022 8:58 PM

Problem updating the domain to the new site

I pointed the site domain to the new site recently built in the Website Builder. The old site was in the previous builder. All I'm getting is a message saying the site is hosted and managed by Homestead, but no site.

10 Messages

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170 Points

3 m ago

domain is cleantasticsolutions.com

Brand User

6K Messages

 • 

102.1K Points

3 m ago

Hello, 

Please contact your domain registrar and update the nameservers to:

 

 • NS1.MDNSSERVICE.COM

 • NS2.MDNSSERVICE.COM

 • NS3.MDNSSERVICE.COM

 

This will allow us to point your domain to your new site. 

10 Messages

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170 Points

@elyzabethv​ 

Done, but now getting this error:

This site can’t be reached

www.cleantasticsolutions.com took too long to respond.

Try:

  • Checking the connection
  • Checking the proxy and the firewall
  • Running Windows Network Diagnostics
ERR_CONNECTION_TIMED_OUT

 

10 Messages

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170 Points

@randy3059​ 

Thanks - solved. Started working last evening.

34 Messages

 • 

1.1K Points

@elyzabethv​ Hi, my pointed domain isn't working, please can you reset it.

sherwinroadcommunitygarden.org pointed to srcg.homesteadcloud.com

Thanks

Brand User

6K Messages

 • 

102.1K Points

Hello, 

I've reset the domain. I would recommend securing your site:

‎WebsiteBuilder: SSL | Homestead Community