john3532's profile

24 Messages

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564 Points

Mon, Aug 31, 2020 9:20 PM

Is there any timeframe for getting back the Instagram Live Feed Element?

We did enjoy having that and would like to see it come back. But I also want to edit that section of my site if it's not coming back.

Responses

Brand User

6.4K Messages

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94.8K Points

8 m ago

Hello John,

We are going to bring back this feature however we have received feedback it is going to take some time. I will post an update as soon as it is back functioning. 


For now, I would say it is okay to edit that section and we will inform all customers when it's available. 

10 Messages

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540 Points

In another post it said it was back again but it is still not working for me.

Brand User

878 Messages

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52.9K Points

Hello, 

Did you try deleting the current element, then re-adding and re-connecting the element to your Instagram account again?

10 Messages

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540 Points

Yes, still doesn't work.

Brand User

6.4K Messages

 • 

94.8K Points

I was able to successfully connect an Instagram account to the site. What issue are you running into? 

10 Messages

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540 Points

it says sorry we can't load the feed from instagram photos try again