rueben3820's profile

7 Messages

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180 Points

Sun, Jul 17, 2022 5:12 PM

Forms

I have a form on one of our pages and want it to be sent to a certain email. When I click on the submit form button and I select the email and put the email I want the form sent to, save and publish. When I open our website and I fill out the form and hit submit it opens up outlook and no email was sent

Brand User

6K Messages

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102.1K Points

Il y a 3 m

Hello, 

It sounds like you may have linked your email directly to the submit button on the form. This actually will prevent the form from working. 
Please remove the email link from the submit button and edit the email by clicking on the whole form and going under More > Advanced > Settings. 

If it is still trying to open the email application, you can delete and re-add the submit button.