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16 Messages

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280 Points

Mon, Aug 31, 2020 8:01 AM

Upload Image wont work

Why,  Why,   Why at every stage of developing a simple page is it that there is a problem with every single element of the process. Why is that?  Do Homestead think that we have hours on end to spare fighting our way through what has turned from the best site building service to the worst?

Now, images wont upload, and it has nothing to do with file size.  

Responses

Brand User

6.4K Messages

 • 

95.3K Points

9 m ago

Hello,

I apologize for the trouble you are experiencing, however I am able to successfully upload images to the site. Are you receiving any specific error messages when adding an image?

3 Messages

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242 Points

8 m ago

I am having the same upload problem. I have hi-speed wi-fi, but for some reason the image shows the upload just hanging.... it's taking forever to show up and I have wasted so much time on this.  It should be easy... why isn't it?

Brand User

6.4K Messages

 • 

95.3K Points

Hello,

If you have been logged into the editor for a long amount of time, I have seen some instances where the editor will need to be refreshed to successfully upload photos in an appropriate time. Save what you have done, and click a browser refresh, this should allow the images to upload as normal. I do apologize. 

14 Messages

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220 Points

4 m ago

None of my images are uploading either. It just keeps saying "uploading" but nothing appears. What should I do?

Brand User

6.4K Messages

 • 

95.3K Points

Hello,

If this is for a WebsiteBuilder site it may be experiencing a timed-out session. Please try logging out and logging back into the editor and retry. Please let me know if this helps with uploading the images.