christine9230's profile

4 Messages

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170 Points

Mon, Oct 4, 2021 6:30 PM

Proxy error

Hi, I need help!  I am getting a proxy error.  Here are the settings I have in my Domains - Change Site section (see above)

This webpage is loading fine: https://restorersofmtcarmelmd.homestead.com/  

However the domain that I purchased http://www.restorersmtcarmelmd.org/  just says Proxy error when you visit that page.

What should I do?

Thank you!

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Brand User

2.8K Messages

 • 

71.8K Points

2 m ago

The domain is currently on a client hold. This is due to a verification email that was sent to the email address on the domain registration. To remove the hold, update the domains contact info email address and a new email will be sent out to verify the domain, once the link is clicked on and the domain is verified the hold will be removed and the website will be reinitiated.


Important Domain Information | Homestead Community

4 Messages

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170 Points

THANK YOU so much!!

2 Messages

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70 Points

Hi Elyzabethv,

Is my domain still on a client hold?  Yesterday I updated the email address (and name) on the domain registration.  I got the email and clicked the link.  Now it this domain  http://www.restorersmtcarmelmd.org/  still won't work 16 hrs later.   What do I need to do?

Thank you.

Brand User

2.8K Messages

 • 

71.8K Points

Hello, 

Unfortunately, the domain is still on Client Hold. Can you try clicking the link from the email again?

2 Messages

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70 Points

Hi there, I tried clicking the link and it said it was already updated. So I changed something on the contact page and got the email and clicked the link to approve it.  I even asked the previous owner if she got an email - to click a link- she said she never got an email.  It still does not work.

I tried unlocking the domain to look at the DNS records.  From the screenshot below, I changed the www.websites062.homesteadcom  to  http://restorersofmtcarmelmd.homestead.com/ under CNAME and that resulted in an error.  So I changed it back to what it was (showing in the screenshot).  I don't know what else to do to make www.restorersmtcarmelmd.org work???

4 Messages

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170 Points

Hi- I am the previous owner of the domain and have not gotten a link to accept the changes. I check my junk folder as well. Not sure how I can help, but would like to get this resolved asap.