OUTSTANDING CUSTOMER SERVICE
I, Elana Laham, am expressing my gratitude to the OUTSTANDING CUSTOMER SERVICE I received from BRAD who works for Homestead’s Technical Support Team. He was very professional. His customer care was impeccable. He eagerly assisted me in a personable and polite manner, which put me at ease. In addition, he was exceptionally patient. I was anxious about two technical issues that had been plaguing my website for quite a while. He resolved them without any difficulty. I was relieved. He also was informative. He willingly explained to me how he was able to fix the two technical issues. He did an EXCELLENT job. Thank you!!!!! I have forwarded my commendation of him to his Supervisor and to Compliance.