3 Messages
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172 Points
Error Code when submitting a form
Over the past few months, we've been receiving complaints from customers wanting to book with us that their online booking form has returned an error code and they can't book. As you can imagine this could be costing us a lot of money as most people won't try for long.
I've attached a screenshot of the error message
elyzabethv
7.9K Messages
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119K Points
2 months ago
Hello,
I'm sorry for the trouble with this. We are aware of an intermittent 520 error from Cloudflare when submitting forms, and we have created a ticket to get this fixed as soon as possible.
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alan7069
3 Messages
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172 Points
2 months ago
Thanks for your reply :)
That's great it's being looked at as it's been happening intermittently over the last 6 months but over the last few weeks it's getting worse with more customers complaining about it, which is why I had to get in touch about it.
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bill9059
70 Messages
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1.7K Points
2 months ago
This issue is still intermittently happening. I just did a Homestead/Constant Contact campaign and many complained of this issue. No doubt I lost a lot of $.
Here is a form link:
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