bob_king's profile

32 Messages

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1.1K Points

Sun, Oct 10, 2021 3:57 PM

Can't edit my site with SiteBuilder Plus

For several days now I've tried to edit my site with SiteBuilder Plus, and all I see is a dead-end notice saying "Need To Choose a Design."  I found some information in the help section saying that clicking on anything in that notice will DELETE MY PAGES.  These are the pages that I worked for months (literally) to build.  I have no desire to take down my site (which I'm paying for each month) and start over from scratch.  How can I edit my site?  Help!  (This is my second request for this information.)

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Brand User

2.8K Messages

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71.8K Points

2 m ago

Hello, 

I'm sorry, I don't see your first request, but I was able to refresh your site files. Please try to go into the builder and let me know if you get the same message. 

32 Messages

 • 

1.1K Points

@elyzabethv

It's working again now.  Any idea what happened?
 

Brand User

2.8K Messages

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71.8K Points

The files became disconnected and just needed to be refreshed. It doesn't happen often.