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424 Points

Fri, Apr 12, 2019 6:46 PM

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24-hour engineering support? Really?

Elyzabeth, If 24-hour engineering support is available, why did it take 15 or so hours before this was fixed? An alarm should have gone off and gotten their attention to this issue immediately. Without that capability, the phrase 24-hour engineering support is meaningless. Just sayin'

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