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Sun, May 15, 2016 6:36 AM

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Problem printing shipping labels in BigCommerce with DYMO LabelWriter 4XL

Hi, I just bought the DYMO LabelWriter 4XL with my Endicia account.  I thought it would be very easy to just plug it in and print 4x6 shipping labels.
 
I am unable to print a label the proper size.  Either it is tiny, or pieces of it come out in many labels.
 
What am I doing wrong?  I've tried several print settings.  I'm sure someone else must have had this problem.  Shouldn't choosing the 4x6 label option from the BC shipping screen be enough?

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