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Sat, Jun 7, 2014 4:45 PM


Managing your eBay Listings on Bigcommerce

The Bigcommerce integration with eBay can push products from your store to eBay's listings, and receive order information from eBay for those products. The product information is only pushed one way and does not sync later, so if you want inventory, price, and other product information to sync in real time, you may want to consider using a multichannel-listing app.

Viewing your listed products

You can view all of the items you've listed on eBay by going to Marketing › Sell on eBay and saying on the Live eBay Listings tab.

Listed items in the Live eBay Listings tab

You will see each item, its status, the current high bid, and the quantity remaining (for fixed price items). Click the product name to view the item on eBay. You can revise any details for the product or listing from that page.

Removing your listed products


If you wish to stop a product from being shown in your Bigcommerce store but still be listed on eBay, click the Remove action link, or select multiple products and choose Remove these products from my store from the drop-down menu.


Remove link on a product


Remove these products from my store

Removing products will stop them from being displayed in your store, but they will remain unaffected on eBay's site.


Click the End Listing link on an individual product, or select multiple products and choose End the Selected Listing(s) on eBay from the drop-down menu.

end listing on a product


Cancel these product listings for multiple products

You will be required to select a reason for canceling the listing. Depending on how much time remains and if bids have been placed, it may not be possible to cancel a listing.

Managing Orders

When a product has been sold on eBay, an order will be created in your store. To view the order details, go to Orders › View Orders. eBay orders can be told apart from regular orders by the eBay logo next to the order number. They can be treated the same as regular orders.

eBay order in the control panel

You can view this order from the Live eBay Listings table (Marketing › Sell on eBay). Clicking the order number will take you to the order in the View Orders page.

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