mike_f's profile

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Fri, Dec 6, 2013 8:33 PM

How do I export my customer's order history from my Prostores storefront?

1. Log into your account and access the Storefront Administration screen by clicking the "Store Manager" link on the left.

2. Click the "Launch Tool" button.

3. Click "Support" on the left menu, then click "Export Data".

4. On the "Export Store Data" screen, choose "Orders" from the Table to Export drop-down menu. On the Target Platform drop-down, choose "MS Windows/DOS", and then click "Export"

5. On the Export page, set the Pre-defined Date Ranges drop-down menu to "All", and click "Export".

6. On the Overwrite Confirmation page, click "Confirm"

7. On the Export Status page, click the "orders.csv link" to download the file to your computer. For stores with a large order history, it may take several minutes for this report to generate. The screen will refresh every 30 seconds. It may refresh several times before the "orders.csv" link appears.

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