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Fri, May 30, 2014 3:24 PM
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BC Template Update Available
Several questions regarding Templates -
In Jan/Feb? when we had access to BC directly, there was a change the tech said 'created an unexpected consequence' and he was kind enough to go into the mobile template and make a minor change (on order e-mail). Activity and Statistics/Web Monitoring continued to register after this - but no longer.
Confused as to why all the mobile stats have changed so drastically.
Appreciate your insight.
- Currently I noticed an 'update to new version' available in control panel and wondered if anyone knew what the 'update' relates to? (Homewares-brown) I could not find any info about it - concerned about updating in case 'reverting' doesn't work :)
- I see all the new 'themes' available and not quite sure what they mean - Style Editor vs Responsive?
- Since about end of March there has been a drastic change in Mobile Orders (based on icon showing in Order Panel) Mobile Phone now non-existent and iPad/Android down considerably. Google Analytic shows mobile traffic down 75%.
- On May 10, someone abandoned an Order after 3 attempts (which I might conclude they wanted to place the order rather than not liking the terms and actually abandoning.
In Jan/Feb? when we had access to BC directly, there was a change the tech said 'created an unexpected consequence' and he was kind enough to go into the mobile template and make a minor change (on order e-mail). Activity and Statistics/Web Monitoring continued to register after this - but no longer.
Confused as to why all the mobile stats have changed so drastically.
Appreciate your insight.
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