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Brand User

Sun, Feb 28, 2016 2:50 PM


Sitebuilder Plus: Why are my changes not publishing?

If you've made changes in SiteBuilder and they don't seem to be publishing there can be several reasons, and things to look for.

The most common thing is that you are looking at a cached version of the site. On the published site, hit the f5 key on your keyboard to refresh the page. This will tell the browser to download the page again and usually will resolve the issue. If not, then look at the instructions below. 

Access the File Manager by clicking on your domain name at the top of the SiteBuilder page.

Next, click View File Manager

The far right-hand column will display the published status.

If any of your pages are not published, you can click on the name of that file and click the publish button on the top menu and publish the individual files one at a time.

If all of your pages show a green checkmark and "OK" status, then you will need to check for broken links or clear your cookies and cache.

If none of these ideas resolves the issue, please reply below with the site, page, and changes made so we can take a look.

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