J

3 Messages

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92 Points

Sat, May 14, 2022 3:59 PM

error message- available disk space

I am getting this message in the site builder plus and cannot publish updates I made to our site.  I know I need to move to the new website builder but don't have the time currently to redo our site.  Any idea how to work around this and get it to publish?

225 Messages

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2.4K Points

2 m ago

What is the website name? Review domain name details by doing an icann "who is website" lookup.

Have you tried publishing from the file manager? https://community.homestead.com/homestead/topics/why-are-my-changes-not-publishing.

225 Messages

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2.4K Points

2 m ago

Were you able to publish?

3 Messages

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92 Points

@russell5607​ no, it looks like I have to purchase more storage, which I really didn't want to do, and I don't feel we have that much data on the site to cause this issue anyhow.   

225 Messages

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2.4K Points

@jo3687​ WEBSITE PAGE NOT PUBLISHING:

Use Google Chrome or Firefox browser.
1. Try a F5 to Refresh your browser.
2. Publishing will be prohibited if you've exceed your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, so it will not publish.
3. You may add 1gb of space for $2/month.
4. you can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.
5. To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.
6. Do you have a 5 page plan? You may be trying to publish more than 5 pages. You can either remove pages to get down to 5, or you can add a 10/pack, 10 additional pages for $2/month.
7. Have you tried publishing from the file manager? https://community.homestead.com/homestead/topics/why-are-my-changes-not-publishing.

Have you reviewed your website publishing limitations?

Publishing will be prohibited if you've exceeded your page limit or your storage limit. Does your account allows for 25mb of disk space? If you are attempting to exceed that amount, it will not publish.

You can look in the file manager and see if there are files no longer on a page that you can delete to free up some space.

To see your used and remaining storage space, go to homestead.com and log into your account. Select My Account > Account Summary > In the page that opens, you'll see your site stats, including the amount of MB used and remaining.

3 Messages

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92 Points

2 m ago

Thanks for the suggestions.     

Brand User

5.2K Messages

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94.7K Points

2 m ago

Hello, 

If you aren't wanting to purchase more space, you would need to go through your File Manager and delete any content you're no longer using on your website.