joanne2162's profile

4 Messages

 • 

162 Points

Fri, Oct 9, 2020 12:31 AM

Downgrade current plan to "Starter/Lite"

Can I downgrade my website to the starter or lite plan via this platform? How much are each email accounts?

Responses

Brand User

6.4K Messages

 • 

95.3K Points

7 m ago

Hello,

I can assist with downgrading the account to the starter package. Doing so will adjust the monthly bill to $18.99 for everything you currently use. Any email address on this package is $1 per month. Would you like me to change the package?

1 Message

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110 Points

6 m ago

Would also like to know!

Brand User

6.4K Messages

 • 

95.3K Points

Hello,

I can assist in downgrading the account, however, I see this account is currently pending closure on the 15th of this month. 

4 Messages

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162 Points

5 m ago

Yes, please! Your response notification was sent to an email address I hardly use so I just saw this today. Thank you so much!

Brand User

906 Messages

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53.2K Points

Hello, 

Unfortunately, I cannot see the reply that you're referring to, but if I were to downgrade your current account to the starter package, your monthly price would be $18.99/month. Would you like me to make that change?