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Sun, Nov 3, 2019 10:33 PM

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shipping prices not adding up

Does anyone know if when you are using Shippo as your shipping platform, that it should add up the items and price by total weight, not per individual package? For example today I had a customer want to order 6 wax melts. It was quoting her shipping at around $18. When I went directly to Shippo and entered the weight and dimensions it was $8. I ended up having to ring up the sale outside of my store to get the sale. :( Any way to get it so that multiple packages are added up as shipping in one package, not several individual packages? Thanks!

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