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412 Points

Sat, Nov 2, 2019 8:50 PM

Closed

shipping address incorrect

Hello! I recently had about 5 separate orders placed in my store. I am integrated with Shippo. The customer filled out her billing address and then a different shipping address for each order correctly. I noticed this on my email notification of a new order placed. When I went to my orders and clicked to ship, it uploaded all fields with the billing address and not the shipping address. How do I set it u so that the orders ship to the shipping address and not billing address? I had to override all fields, look up my emails and manually enter each address. I am just glad I knew the purchaser because I recognized her billing address, otherwise I would have used the shipping address autofill. Thanks!

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