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Password protect does not delete upon publishing
somehow my main well publicized business page became set for a password, I removed the apparent password in the advanced settings of the sitebuilder plus site, saved and published, but it keeps reverting to the unwanted password setting. Is there a sequence or time frame I need to be aware of.
Question
• Community Announcements
DNS problems with Microsoft
I tried calling your office on Saturday afternoon because I need to "Add a TXT or MX record to verify you own the domain" In order to do so, I was instructed to contact TuCows first since they are listed as my DNS provider. I searched the Tucows DNS directory and Homestead was listed as my pr
Problem
hackers are in your system and controlling my website information. they have apparently created a "ghost" website that is merely a front
today---saturday---you are not in your office so i can''t call and have you solve this. I added information to my website----saved it published it---and it appears to be on my website when i am in the website manager. But---when i get off homestead and go to the internet----the changes are no
Problem
Accepted Solution
website not able to be found
My website lifetime-transportation.com was working for weeks until I went in today to try and link to FB and IG. Has anyone else encountered this issue?
Problem
• Domain Support
new website shows old website info in Google Search engine
I have several websites and just created a new one on a different Domain also registered with Homestead. when I search in Google.com the title and description show the information for a different site of mine. Click on that link and it goes to the new site. That doesn't work for my cust
Question
• Websitebuilder
Email authentication request from gmail- I keep getting emails bouncing back to me
Hi, I keep getting my emails blocked by gmail due to not being “authenticated”. Please help.
Problem
Newly purchased domain
I started off with the free trial and received my sitename.homesteadcloud.com site. I then purchased a domain name when my trial ended. How do I get my site to be on my newly purchased domain?
Question
• Domain Support
website look exactly the same on desktop as on mobile
How do I make my website look exactly the same on desktop as on mobile?
Problem
• The Homesteader
Emails failing to send
I have emails sporadically fail to send to Gmail recipients due to a missing "valid messageID header". It's not consistent and incredibly frustrating. It might work once, then five minutes later it fails to send to the same recipient. Anybody have an idea what's happening?
Question
• Email Support
website assist
I need help converting my old website to a more updated version without losing SEO ranking. Can anyone help with this?
Question
• Domain Support
How do I set up a subdomain for convertkit?
We need to embed a convertkit form on our webpage. How do we do that?
Question
• HTML snippets
not receiving emails
I am not receiving email in one of my 3 mailboxes. Help Tim Burns
Question
• Email Support
Interface with PayPal
Customers purchase products from our www.purehts.com store. We use PayPal as our credit card and financial connection. Your site asks for the name, address, email address, and telephone number; finally, your store transfers the customer to PayPal to pay. The customer pays and we get a written notice
Problem
• HTML snippets
Closing my Account
I want to close my account & delete my website, How do I do that? Thank you, Debra Facchin
Question
why does homestead keep taking our domain down!?
we have updated our payment several times and our domain nd nameservers keep having to be fixed!
Question
how do I get the form builder installed back on my website?
I had the the form builder function on my previous version, but when I was upgraded the element was eliminated. I've been told that have to use a third-party program now. Just who do I talk to about this?
Problem
• Websitebuilder
My site is online, built with Homestead, but I can't edit it
My site, www.successfulmanagement101.com, is operational and was built on Homestead, but looking to edit my site, I see a domain of www.successfulmanagement101.homestead.com I need to know what is going on with this and why I am unable to edit it and removed those members of my team who are decease
Question
• Troubleshooting