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Domain troubles

Hi there! I transferred my domain -- studiojjk.com -- from one homestead site to a new one. It is working fine on mobile, but not on desktop. Does anyone have any ideas? StudioJJK.com should be going to http://studiojjktemp.homesteadcloud.com but instead, I just receive a black screen that

Problem

 • Websitebuilder

10

2

0

smyrnaoptimist.intuitwebsites.com’s server IP address could not be found.

My website is not publishing. Does anyone have the same issue?

Problem

 • Troubleshooting

4

1

0

I want to create a redirect or forwarding URL on my domain for the Google Review URL

Could someone please provide me with a simple answer to create a forwarding URL (like bitly, but using my domain) to seamlessly connect to a business Google Review page?

Question

 • Troubleshooting

10

1

0

Some people can't reply to my emails

I have a few people that can receive and read my emails, but when they try to reply, it doesn't go through. It gives them an error message.  They've asked their tech person on their side, and they said it's my email server.

Question

 • Email Support

12

1

0

Navigation menu disappears in mobile view

Hello- The nav bar in desktop view is fin and works as expected but when I switch to mobile view it is gone. Can't see it/find it or get it to show?  Any suggestions on where it might be and how to get it back in the mobile view. Thanks

Problem

 • Websitebuilder

7

2

0

Windows 11

I just installed Windows 11 and now I can't get the sitebuilder to open.

Question

 • Troubleshooting

6

1

0

Credit card update issue

I received an email 11-17-21 stated I needed to update my credit card. (Very odd since the one that is on file paying my subscription is current and correct). However I tried to update it but the system won't let me. I saw a post that this has been a problem for a while and is on Homesteads end. Whe

Question

 • Account & Billing

27

3

Tax Identification Number a d Certificate

I’m trying to make a payment through my work account. They are requesting a W-9 or W-8 Tax Identification Number from Homestead in order for us to make the payment. Any clue on how I can obtain this?

Question

 • Account & Billing

1

1

0

Email through roundcube does not work

I recently subscribed for an email associated with my website from homestead. The only email I have received using the webmail login from roundcube is the email telling me my new email address is now working. I cannot send emails, they are bounced back and my inbox is empty along with junk mail. I h

Problem

8

2

0

HTTPs

Hola, me podeis ayudar, quisiera hacer este dominio http://www.casabolele.com/ (seguro), HTTPS. También me ocurre a veces que al querer visualizar la web me da un pantallazo con este mensaje: OOPS SOMETHING WENT WRONG. Me puede alguien ayudar. GRACIAS. Saludos

Question

4

1

0

500 internal server error

website not loading. gives this error.  Is the site down?

Problem

5

2

0

Link Broken

Hello - when I am on the view subdomain page it say the link I have it pointed to is broken. I just changed it to point to NJ-CBT.com but I am not sure this will fix it? Thank you.

Question

 • Domain Support

3

1

0

order

Why when I post wording above a photo doesn't it post on my website in the order posted?

Question

2

1

0

malinallin.homestead.com

HELP! Why I cannot open the last page I am working with???? http://malinallin.homestead.com/Marraskuu2021.html

Problem

12

10

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Problem with my website

I have this strange problem I can't seem to fix. It just started happening today, but my mobile site design looks nearly like my desktop design. The size is distorted but the layout is the exact same as my desktop. I looked to see if there was some kind of setting I was missing, but I couldn't find

Question

8

2

0

Website down due to payment

I received an email saying that my payment info was out of date so I updated it. However the site is still not up. Any help would be greatly appreciated. Thank you, Richard

Problem

8

1

0

Problem getting to website.

This is the error message I get when I try to go into my website: Also, when I try to enter it for verification on a website, it comes back as invalid url. This site can’t be reached www.eastcoastmartialarts.net refused to connect. Try: Checking the con

Problem

 • Search Engine Optimization

9

2

0

Email Server

Ask Homestead to confirm that our email server is shared with other Homestead Customers?!? How does this NOT effect our delivery and banning of spam accounts?

Question

 • Email Support

13

1

0

Billing for SEO

I had called since I canceled my 3 word SEO back in July. They were still billing me and refunded me on 9/13 then billed me again on 9/28 and 10/29. My monthly charge should be $25.99 not 225.98. I need a refund of $399.98. 

Problem

7

2

0

Email Specs

Our SPF is ok, but we need information on how to set up DKIM, DMARC, BIMI

Question

 • Email Support

6

1

0