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Error 1001
My site is no longer working and is coming up with error code 1001 pointing to a cloudfare problem
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Troubleshooting
Changes not publishing again
Same problem as earlier this month. Updates are not publishing. Updated the site last night, checked it this morning and nothing changed. I have republished multiple times, cleared cache, used a private browser, and still published changes are not viewable. Anyone else again?
Problem
Outdated Training Videos
The training videos are 4 years old and the instructions in the old videos don't quite apply to the new site. For example, in the old video the instructor directs us to look for the Elements tab in the left side panel and there is no Elements tab in the side panel.
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Replying to Gmail accounts.
How come every time I send an email or reply to a Gmail account I always get mail delivery failed.
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Email Support
DON'T CHANGE
After I make changes or add photos and save the site and them publish it then when I load up my site that changes are not there what is wroung?
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HTML snippets
no email access
i have not been able to get to my email all day i even tried directly from your site and its says homestead not available please fix ASAP Tom@Delawarevalleyfenceandiron.com
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Email Support
Mitchel Lidowsky
My website is dentalmalpracticenyc.com. I need an authorization code to transfer my domain to another service provider. Please email the authorization code to mlidowsky@gmail.com. Please contact me if there is any problem with this request.
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Domain Support
My Homestead email will not send to Gmail Recipients.
When I send an email to a Gmail recipient it kicks back as undeliverable. Only Gmails are coming back.
Question
Cannot update nameservers
I am trying to update the nameservers of my domain to point to Godaddy and I get the following error: One or more of the nameservers you entered cannot be verified as an accurate nameserver. Please double check your entry, and if you have any questions contact the registrar to which you are attempti
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Troubleshooting
On the original Homestead page we got instructions on the incoming/outgoing mail servers. Why not here? I need them.
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"This link is unknown"
Why after a couple years online, my website is still showing up with the "this link is unknown" tag? Also what am I doing wrong that has the homepage showing as HOME: www.counseling123.com, instead of Campbell Counseling & Consulting?
Question
DNS settings
Hello, It looks like my DNS settings in Cloudflare match the DNS settings in the available article here, except I have a few extra lines in my DNS records that I don’t know how to check or know if effects email delivery. I seemed to have fixed the gmail issue, but some other organizations are sayin
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Email Support
websitebuilder
How do add multiple pages in a drop-down menu under my main page?
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Community Announcements
Emails not being delivered to Gmail
Users from our domain ( @gc-rehab.com) are receiving error messages that emails cannot be delivered to Gmail accounts. It appears that we need to add SPF or DKIM to our organization domain. Will you please advise how to make this change? The error message says: Diagnostic-Code: smtp; 550-5.7
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Email Support
Trying to send e-mails to G-mail addresses and they keep bouncing back
When I try to send an email it takes forever. Then once it tries to send it comes back (error) After the 3rd attempt my email will send. This is occurring when sending to Gmail addresses.
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Email Support
2-Step Verification and New User Email
Not receiving 2-Step Verification Code email. Also created a New User and the Instructional Email has also not been received. Different emails on both requests and emails is working fine.
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Storefront powered by Bigcommerce
Gmail bouncing
Every email I try to send to a g-mail account bounces back to me. How do I fix this?
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Email Support
What exactly am I being charged for?
I just added the small store to my website, so I would be able to accept debit/credit cards. It originally said it was $14.99 per month. When I clicked on it and it took me to the next page to apply with Transfirst merchant, it shows an additional charge for $19.99 per month. Can anyone tell me what
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Account & Billing
Can You Create a New Site with Duda Mobile/Website Builder and use the old Domain Name from Site Builder Plus?
I have several sites on site builder plus. As a test, I want to move one of them onto the new platform and create a mobile site. Can I keep my domain name that points to site builder plus (?) and point it to this site. Also, can I move any files from site builder plus to the new website
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Websitebuilder
Contact Us Button on Home page
My contact us button is not working. It does not auto populate the "to" section of the email. Can you recommend anything to fix it?
Problem