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Billing Change and Domain Name question

I recently updated our credit card, but your form did not allow me to enter all of the text for the name on the front of the card. I also was sent an email about renewal of our domain name ownership. I need help on this. Do you guys talk to your customers on the phone anymore? I would prefer to

Question

4

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Emails get bounced back from Gmail accounts

Lately I have had the extremely irritating issue of getting Mail delivery failed bounce-back emails when trying to reply to Gmail account emails. It says specifically: A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. The following addre

Problem

 • Email Support

11

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How to delete a page

I have several pages that I've started, and now want to delete...how do I do that? Thank you, Rani

Question

4

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website builder

We are trying to change the design of our old website, however the modern designs are showing an error message. The msg reads it the templates are no longer available. Could anyone at homestead help me reach an available modern design template?

Question

5

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Auto Discover

Our domain is missing autodiscover.emailsrvr.com in our records we cannot access our email through outlook. Our email service provider has done the research and has stated that it is our domain host which is Homestead

Question

1

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2022 payment

payment 2022 listed as not taken in March as usual Have renewed card information please arrange payment - thanx

Question

 • Account & Billing

8

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staff access to editing a site

How to allow staff to work on only one of multiple websites in an account.

Question

1

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Way to see previous Contact Us communication?

Is there a way to see previously submitted Contact Us forms, other than digging through old emails? I'm hoping there is an archive or some other resource within HomeStead where I can access them, at least through a certain point in history.

Question

 • Troubleshooting

5

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How to post a video on my site

How to post a video on my site

Question

7

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domain name - why does it include homesteadcloud.com?

I listed my domain name as tagteamtrucking.com none of my other homestead sites tack on homestead in the domain name. what gives?

Question

5

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Unauthorized access to editor

I updated a website yesterday for my job and now this Moring while I'm trying to work on it its not showing any of the work i did and everything has revert back. I saved it several times yesterday but i still can access any of the work I did. please help.

Problem

 • Sitebuilder Plus

9

2

0

Emails not forwarding

Hi. I have 5 email addresses I set up to forward elsewhere.  None are working.  Can you help? Thanks. Audrey

Problem

 • Email Support

6

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Every time I click domains to edit DNS settings It just takes me to Account Summary, Billing information, and Contact Info/Security

I am trying to edit the DNS settings to add a new text record to the website to allow for google to verify that I own the website but when I click domains as the tutorial describes the webpage looks completely different to that of the tutorial. I see no options to edit the DNS Settings or even edit

Problem

 • Domain Support

13

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billing

Can we pay annually by check. Our company does not use credit cards.

Question

5

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Forms

I have a form on one of our pages and want it to be sent to a certain email. When I click on the submit form button and I select the email and put the email I want the form sent to, save and publish. When I open our website and I fill out the form and hit submit it opens up outlook and no email was

Problem

 • Websitebuilder

4

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"Ghost" elements.

Refer to the snapshots attached. How do I delete the button and the two headers that appear on the actual mobile version, but not on the editor?

Problem

 • Email Support

7

1

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New domain not working

Hey, I hope someone from the Homestead team can look at my new website and domain as it is not working. 10xreadingchallenge.com

Problem

 • Websitebuilder

7

1

0

Homestead changes

I cannot use the homestead application , I've just tried again for 2 days I'm an old customer at least 15 years .I haven't used it for the last 3 because I can't Im fed up I want my latest payment refunded and to close the account ASAP I have wasted enough money and time on this

Problem

11

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How can I create a parallax scrolling webpage?

I want to have stationary images in the background that get covered by a strecthed element box. As it scrolls by, the background image is no longer there, but a new image in it's place to repeat same effect with next element box.

Question

 • The Homesteader

2

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WASTED T[ME. Trying to edit www.specialeventcaricatures.net.

What happened to Sitebuilder plus ?  It no longer resembles the editing page i have used for years.  I have wasted many many hours trying to accomplish ANYTHING !!!!!    I even talked to your tech guy and no luck.    Now it keeps coming up chose template and im stuck

Problem

 • Troubleshooting

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