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Cancel Sub

I Tried to cancel subscription... Thought it would be seamless but it's not. Now I have to call? I've already transferred my domain. Waited. Got confirmation. When I logged into my dashboard the picture I included popped up. HELP 🙏 PLEASE

Problem

 • Account & Billing

9

1

0

Email upgrade

I added an email storage space upgrade for $1.00 to get 2G of space. It doesn't seem to have added it to my account.  How long does it take for it to take effect?

Question

 • Email Support

6

1

0

How do you hide store temporarily.

I need to just hide my store, and all I seem to get is to delete the store, which I do not want to do. Thanks

Question

 • SimpleStore

3

1

0

No emails

I'm not getting any emails. What is wrong with the website?

Problem

 • Email Support

6

1

0

un secure website

My site swapmaninc.com opens up with a notice that the site is unsecure, why is that happening?

Question

4

1

0

cancel my subscribtion

i want to cancel my sub

Question

11

1

0

upload file

How?

Question

3

1

0

pdf Files

I need to delete uploaded files. How do I do this?

Question

3

1

0

Template

When I'm choosing a design template to use, for every template I get the 404 error - file or directory not found. Why?  I can't even get started on any design template that you have on your Website builder.  

Question

 • Email Support

6

1

0

Closing down all my websites

As I no longer require websites (I am retired from business and my creative activities) I want to close / delete ALL my websites (3) and cancel my monthly subscription to Homestead. From what I can see on my Account page I need to relinquish the Domain names? Can you help me to shut down my online p

Problem

9

1

0

Pages

I just edited two pages and now they will not show on my website. Didn't change any settings. Any suggestions?

Question

2

1

0

ada compliance Heeneywater,com

Is our web site asa accessable? How do we make it make it comply with ada requirements for a special district that sells water? Richard Seal heeneywater@gmail.com  303-807-4743

Question

1

1

0

Email setup with G-Suite

Need homestead to enable the link to allow the link between G-Suite and Sierrainet.com. I have tried but unsuccessful.   Please advise.

Problem

 • Email Support

4

1

0

DOMINIO ADJSETUBAL.COM TROCAR PARA ADJSETUBAL.PT

Boa tarde Necessito de trocar o dominio www.adjudosetubal.com por este novo www.adjudosetubal.pt . podem fazer uma troca por favor. Obrigado Nelson TrindadePORTUGAL

Problem

 • Troubleshooting

3

1

0

I Frame work around

I have a web plugin created using Zift Solutions. The plugin does not work properly.  I have contacted Zift support and the issue is a conflict between the html code and i frame.  Is there a way to embed the code without using i frame.  I have copies of the various scripts Zift suppl

Problem

 • Websitebuilder

3

1

0

Website does not appear to publish

We have a subscription that auto-renews each month but recently our website will not show (there is an error message instead). For whatever reason our web address or domain does not work. Why might this have happened and what can I do to fix it?

Question

 • Websitebuilder

1

1

0

My website isn't working and the latest payment was just taken out successfully

I type in my website and it redirects to Norton or McAfee. It even does that when I use the "view published site" button from my account.  The payment was just taken from my bank, so that isn't the problem.  Could you check what's going on?

Question

 • Search Engine Optimization

5

2

0

Google Maps Platform rejected your request.

This error message came up in my websites map area. What does this mean and how do I fix the problem? "This IP, site or mobile application is not authorized to use this API key. Request received from"

Problem

 • HTML snippets

7

2

0

ALT text problem

For several week now, ALT text on my home page (which is supposed to appear when a mouse hovers over an image) is appearing next to the images without hovering. I see "Sound Kit" next to photos at the top of the page, and "Rental House" near images near the bottom of the page.  I haven't made

Question

3

2

0

Secure website

I was told my website was not secure and didn't have the secure symbol. How do I get that?

Question

 • Troubleshooting

18

4

0