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Received E-mails MISSING

I viewed my e-mails this morning and went back to view them and they were all gone! How can I find out if this is a system issue. I need my e-mails back.

Problem

 • Email Support

8

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email

How can I please retrieve my email? From my web page I was able to click on the shortcut, however, it is not available.  Thank you.

Question

5

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Head Element?

Im trying to insert google analytics in the head element. Where is that?

Question

6

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creating 2 separate pages under the same name

I have 2 locations and went with the "salon" structure. We have 2 locations and when you go under the "stylist" area, how do I create 2 separate locations for the clients to view stylist schedules.

Question

 • Community Announcements

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Website Theme Change

Hi there, I was looking at changing the theme for my website. However I noticed it says "Changing your Website Design will DELETE your current site pages and files. You will lose all the work you have done on your current site." does this mean the website would go "offline" while I change it? o

Question

 • Websitebuilder

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How do I post a video on my website?

The video is not a YouTube or a vimeo style? TIA

Question

 • The Homesteader

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Regarding "# Add-ons Removed" email message from Homestead

The message is: "This message confirms the recent activity on your Homestead account - acmint01: "# Add-ons Removed: - Package Name: 1GB Disk Space - Payment Plan: Annual - Quantity: 1 - Add-on Price: $0.00 - Total Price: $0.00 Credit" IF this is about removal of my $1

Question

2

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domain expiry

looks like our domain name expires end of this year where can i renew it the name was transferred to homestead many many years ago thanks

Question

 • Domain Support

5

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viewing statistics on your site?

How do you view statistics on your site?

Question

1

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Cancel my account

Can someone tell me how to cancel my Homestead Subscription. I now no longer use any of my websites and am pay money for nothing

Question

39

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My site is not coming up

I have tried searching my site and it does not come up? Why is this? How long has this been happening?

Problem

 • Email Support

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0

Takes up to a minute after pressing Submit button for Thank You Page to load

Here is an example of a form submission page which is slow after pressing Submit button to go to an .xpf page: https://www.masterclassmanagement.com/cert-submission.html# forwards to: https://www.masterclassmanagement.com/CertificatePayment.html Thank you, Bill

Problem

 • HTML snippets

3

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0

Billing Question

I have a new bank account and don't have my new bank card yet, am I able to use the routing number and checking account number to make my payment to Homestead... I only see the options to enter a debit / credit card

Question

 • Account & Billing

8

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0

Website I created not connecting to domain name

I set up PoolCleaning101.homesteadcloud.com and a few days ago connected it to my new domain name poolcleaning101.com. I changed the nameservers on GoDaddy like I have done many times before and according to instructions from Homestead.  Once it showed under Domains I even went in and edited t

Problem

 • Domain Support

5

1

0

Mailbox Full

How do I increase mail box size by adding the space of an unused mailbox to the full mail box? Also, how do I upload my messages to another server? Mail is on Round Cube.

Question

 • Email Support

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0

Unable to send emails to gmail accounts

Lst couple of weeks most of my emails to Gmail accounts are not working??? The following address(es) failed:@gmail.com    host gmail-smtp-in.l.google.com [172.253.122.27]    SMTP error from remote mail server after end of data:    550-5.7.1 [

Question

 • Email Support

21

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website keeps locking up

website keeps locking up

Question

2

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cannot start building new site

just got a domain for new site but am unable to start building the site prior to confirmation

Question

4

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Audio Player controls not functional

I have inserted two audio recordings on the "Media" tab of my website (www.michelleseipel.com)  I used the "audio player" insert option and linked a different mp3 to each. The control areas show up as big black bars on the screen with a small white oval in the middle.  Not only does th

Problem

4

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Creating an email Inbox - Error 714

When trying to create my first email Inbox I get Error 714. The domain with a different provider... Dotster.com.  I followed the homestead instructions to connect it to my homestead website.  I want to use the 5 email accounts I have with homestead. I saw from a previous case thread th

Question

 • Email Support

5

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