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Bob

Hello I see we are having trouble uploading our messages again I tried twice yesterday and once this morning with no avail. This seemed to happen after the update? Bob

Problem

5

1

0

Website lag or not available

homestead has dropped the ball! Our sites have been down or not loading quickly for days now. We are losing sales!!!!! I'm not happy!

Question

3

1

My website is not loading!

The website haven't been loading since last night?!? Losing sales and taking a hit. The website builder isn't loading either and I'm in the middle of doing a major update on the website.

Problem

 • Domain Support

13

4

0

website not loading in Chrome

Dont know why as it used to load very quickly in Chrome and not well in Safari - now its quite the opposite. Though it might have something to do with what your are trying to fix.   Whitedovesfarmfresh.com

Question

5

2

0

Why do sites revert to previous published versions before the latest published versions

My latest published versions of acclaimpromotionalservices.com and dental-software-australia.com had my new landline phone number starting with 02 as well as the cell phone starting with 04 but what comes up now is an old version with the cell phone only and the page hangs if I try to refresh it. I

Question

 • Troubleshooting

7

1

0

Nobody can open website...

I am able to open my editor, but nobody is able to see my website...it just keeps spinning on the screen and not loading?

Problem

 • Troubleshooting

34

9

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Image change

I selected one of my page files for a new page. It asked if I wanted to reduce the size to load faster to which I replied Yes. It reduced the size of the file for all my pages. I cannot find a way to edit the file or even download it to my computer. The entire site is now jeopardized if I save anyth

Problem

 • Websitebuilder

3

1

0

Maintenance Through 10-22 ??

Does anyone know what that means...is that all October or is it 22nd October...can't update...if I know it's due to maintenance I'll stop wasting my time trying to get it to work !

Question

13

1

0

SSL Certificate

I have two websites that I created some time ago on Sitebuilder. I now need them updated with this security. I have one of them supposedly going through Cloudflare and to me it seems like the 48 hours is too long of a process. What can I do to move these along and my last resort is to create new sit

Problem

 • Domain Support

16

1

0

No one can get into our website

it is asking for a password for anyone to access our website. We have Giving Tuesday coming up and need to start marketing that.  What's up?

Question

 • Search Engine Optimization

7

1

0

Accepted Solution

I can't edit text in mobile version

As I'm editing my website I would switch over to mobile to see if it still looks good. Some texts were too big or too tight and I tried to change it, but when I change the font, size or spacing nothing works. It stays the same. Desktop version is fine the way it is, so I don't want to change the m

Question

 • Domain Support

9

1

0

Human interaction

Is there a phone number to speak to a human about a problem? I have not been able to find one??

Question

 • Account & Billing

12

1

0

Website offline

Hi there, My website www.SeanSpencerHomes.com is offline for some reason. Please advise. Thanks!

Problem

7

2

0

Service

When you outsourced your tech support to the company in the Philippines, tech support took a major nose-dive.  Their corporate culture is complacent and the word empathy is meaningless most of the time.  It is costing Homestead and its customers millions in lost revenue.  I have not

Question

5

1

0

Default Styles

How do I change the default Styles?

Question

3

1

0

All fonts change

Twice when i am adding a page, suddenly all fonts on all pages change. Why and how to fix?

Problem

4

1

0

Homestead Down ?

Can't update site-builder....as such my website won't publish....is maintenance work still ongoing. 12.24 UK time 21st October 22

Question

 • Community Announcements

17

3

post a petition on my site

I need to put a petition on my site. Which one works best any tips?

Question

 • Community Announcements

6

1

0

Domain Pointing

What am I missing? I tried pointing my domain to a new website and it's just been an error for days. new website is elasiasindex.homesteadcloud.com , I didn't change anything at cloudflare, is that what's wrong?

Question

 • Domain Support

32

2

Unable to edit site

I have been a Homestead user for over 22 years having joined when it was a free start-up service. The current outage is the most frustrating in that 22-year period. The original Homestead organization was service oriented and consistently reliable. That is not the case currently.

Problem

25

4