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I closed my account and I'm still being charged!!

I just noticed right now that Homestead has been charging me the monthly fee even though I told them I was leaving them back in February! I should have checked my credit card, but just assumed they were going to do what they said and stop charging me for a website that I don't even have with them a

Problem

 • Account & Billing

17

2

0

Accepted Solution

accidently delted the content on my site how do I recover it ?

Does anyone know how to recover accidental deleted content on their website ?

Problem

 • Troubleshooting

6

1

0

website disabled

I get an error message, "Website Disabled" when I click on the link but I can't determine why Homestead disabled my website. Nor can I find this problem in the tutorials. If anyone can help me, I'd appreciate it.  At $199.00 every six months, I'm not a happy customer.  

Question

 • Search Engine Optimization

8

2

0

changing postword

how do i change password?

Question

3

1

0

Loop mode for slide show

I am curious, I created a video and put my settings to where it will continually play. When I preview it it only plays once. Is that because I am previewing it? Once it is published will it play in loop mode? I look forward to your feedback.

Question

 • Sitebuilder Plus

7

1

0

Where do I find the DNS records for publishing my site on my own name servers

I have my DNS on GoDaddy and do not want to move my nameservers from there. However, I cannot find any simple answer to what DNS records I need to publish my website.  After 30 minutes of browsing help entries to no avail, I've decided to create my own question.

Question

 • Domain Support

7

2

0

SITE UNAVAILABLE???

I uploaded a new page AMERICANA COUNTRY on homestead... after publishing...the site says my page is now available @ https://www.AmericanaCountry.homesteadcloud.com/ BUT, the problem is...I get an error message each time I try to reach the site. ANY suggestions on how to FIX this problem?

Question

8

1

0

confused

So, I've created a new website and associated the old domain with it, but the new website won't come up. Everything looks good on the Domain tab.  

Problem

6

3

0

Accepted Solution

Add a webmaster persona to an existing site

Hello. I have been asked to take over webmaster duties for a Homestead site, but I am not able to find a way to create a webmaster or administrative account for myself so I can have a separate login for the update work vs. the account owner, who is an officer of the organization and should maintain

Question

 • Websitebuilder

12

2

0

Accepted Solution

not receiving emails

I just added an email and I am not able to receive any emails. I am able to sent them though.  I am using POP email.   Thank you

Problem

 • Email Support

10

1

0

HOW DO I SUSPEND MY ACCOUNT (while having access to old emails and domain name) AND PUT IT ON HOLD USING THE LEAST EXPENSIVE MONTHLY FEE?

I haven't used my account for almost a few years now, but I want to put it on hold at the cost of the Starter Plan for $9.74 per month. I have been paying $41.00+ every month, but not using the full spectrum of services. I can't keep doing this, but I thought I could switch my account.  Is tha

Question

8

1

0

How do I forward a page to a domain

Have a page name tickets need to forward it to a website that sells my tickets how do I do that?

Question

4

1

0

My store link is broken again

This happens every few weeks, it just quits working, I have to call customer service and they go through and fix it. I don't have time to call today and someone is needing to order something.  Can you please fix it for me?  fitbyfaith.net/store

Problem

4

2

0

Start from scratch

I do not want to use one the designs listed. How do i start from a black page? Thanks

Question

3

1

0

delete website

I created a website in Sitebuilder, but when I went back to edit, it launched Websitebuilder, so I created a new website with the same name and domain. I'd like to delete the site in websitebuilder, because I'm familar with the older Sitebuilder, but it won't allow it because it has a domain associ

Question

3

1

0

closing an account

The Reno Rodeo has decided that they no longer want to have a website. Could you please tell me how to close this account and is there any money due or repayable.  Thank you

Question

10

1

0

Images

How do I lock my images in place in a text box? They change to the bottom when it converts to mobile.

Question

4

1

0

Updating TXT records

We used Zoho mail a while back, and I need to switch our TXT record back. The domain is eibye.com - Can you help? Also, to make our other websites, skillfulpaws.net and mypeacefulpaws.com, secure, we were told to use Cloudflare. What would be the TXT records to use there? All our emails sent to c

Problem

 • Troubleshooting

8

2

0

Main menu of web page erased

Working on updates of my website, the main menu disappeared. Any way to restore or it needs to be redone? Can Homestead restore the site to a previous date?

Question

 • Email Support

3

1

0

Uploading Pic Error From 5 min + working on website

Every time since the beginning of using the software, if I am working on things and then I want to upload a photo to the site, after 5-10 minutes or more goes by, the uploading section to add an image will not work. I have to save everything and close out and start fresh.  Sometimes I need to

Question

 • Websitebuilder

11

3

0