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cant access my store / web builder

i used to be able to use this function to obtain a link to and user id for the merchant service account thats incorporated within this website. Since the system is down, i have no way of logging into my merchant service account. Is there another way.

Problem

 • Troubleshooting

16

2

0

Closed

Login Page Still Down

How long until this is working again? It took me hours to be able to get in just to post this question.  Is the site up now?

Problem

 • Account & Billing

52

8

form manager

How to delete file in form manager without do manually

Question

14

1

0

manage - - - .fr domain?

Can I manage a domain registered in France? ...  with an 'xyz.fr' suffix?

Question

8

1

0

Password Pages

Hi. I have a section that I only want my members to be able to see.  I passworded the pages but how do I pick who has access and get them name/password. Thanks.

Question

 • Websitebuilder

9

2

0

Email Help

Who can I contact to get help with email issues. Not been able to receive any emails for several weeks which is destroying my business. Thanks

Question

 • Email Support

13

2

0

PDF Files

How do I upload my PDF files to my web site??

Question

5

1

0

PASSWORD

How can I see my actual password, all I see are the dots but not the actual word . . . .

Question

5

1

0

When can I start using HOMESTEAD again?

I haven't been able to edit my site for several days.   What's up with the long maintenance?

Question

34

5

Email going to spam or not being delivered

So many of our clients are calling stating they are not receiving emails. OUR company emails are either being sent to their spam folder or not being delivered. Can someone please help us out? This has happened before and it was an issue on your end.  I don't understand what the issue could be

Problem

 • Email Support

12

1

0

Home page - We are coming back to school!

Changes on the webpage Remove 5th - 6th or online classes - now hosting in person classes at lunch time. Starting in November and continuing once a week until May.   delte in the park or online

Question

4

1

0

Secretary

I am trying to update my website and it is telling me it is unavailable. I thought the maintenance didnt start until tomorrow?

Question

 • The Homesteader

5

1

0

Why are my pictures removed with "Image does not comply with our Terms of Service"?

Many pictures of my original artwork have been removed with this message. This is unacceptable, as my book points the reader to these images via a QR code.  I see other people have had the same problem, with no result from Homestead on how to fix it or why it occurred.  Help!

Problem

 • Websitebuilder

12

1

0

forwarder not working from gmail

Hi there, When we setup email forwarders (either from the management UI or as a filter rule), when an email originates from a gmail address to our domain, the forwarder (which is set to a gmail address) does not receive the message. However, when you send the message from a non-gmail address,

Question

8

1

0

Changes not publishing

I went in and made and figured out a few difficulty changes on my own....saved and published. I went back and changed up info on one specific page, saved, previewed and published.  Its showing changed on site builder but not on my website.  

Question

 • Email Support

8

2

Can I duplicate the whole website so I can use it for another business without redesigning the whole thing?

I would like to use the website design I created under one domain for another domain...Can I duplicate the whole website so I can use it for another business without redesigning the whole thing?

Question

 • Domain Support

13

1

0

Business Owner

Looking to close my account

Question

 • Email Support

5

1

0

domain name

Curious to know when you get your new domain name from the site, and it's verified from your email saying, "you will get it in 24 hours" It's been a few days now. Should I get another domain site or wait? Thank You!

Problem

 • Domain Support

11

3

how do you hide store temporarily

how do you hide store temporarily

Question

6

1

0

My Domain Email is completely missing

I try to log into it, sync Outlook and I'm told this account no longer exists.... PLEASE HELP - this is my business email and it's been working for nearly 11 years, what changed Friday??

Question

 • Email Support

5

1

0