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remove noindex tag
Google says my website is not being indexed because it is "Excluded by ‘noindex’ tag" How do I remove this noindex tag from my Homestead website>
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Sitebuilder Plus
Hero Slide Show
How do you create a hero slide show with the ability to have a different button link on each slide?
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Websitebuilder
Add google review onto my website?
Hello How do I add my google reviews onto my website please?
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Troubleshooting
Google “Duplicate without user-selected canonical"
Well, I have installed the canonical tags to all the pages on my website and still the problem is not fixed. After having my site indexed by Google it came back as "duplicate without user-selected canonical". And again, I got on the phone with a Homestead tech and after about an hour on the phone s
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Search Engine Optimization
Accepted Solution
Downgrade my service type
I want to cancel the "Website Gold Plus Package" and go back to the $13.94/month package I had. I'm not needing the store features anymore. I wanted to delete a page (minimalistAve), but is not allowing me because it says the "domain" is associated with it, when I tried to delete the domain is expla
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SimpleStore
mail delivery failed
Getting error in Roundcube - 'mail delivery failed' I am not sending emails ... the system seems to be sending them randomly to email accounts and they are getting bounced back to my account. I am getting hundreds of these emails along with legit ones. I have disconnected the link to my computer (j
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Email Support
Can't access account to change billing info
When I log in to my account, there is no "my account" in the upper right corner to access my account info. I need to update my credit card (expired) for my monthly payment. The only thing in the top right corner is a link to "Powered by Web.com", which does not provide a link to my personal account
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Troubleshooting
gmail undeliverable
All emails that I send to any gmail address get bounced back. Please fix this.
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Email Support
Unable to Activate SSL
I am receiving the following error for thenationalhotel.net : Domain cant be verified as it doesn't exist on builder
Problem
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Websitebuilder
SMTP Error (550)
I have been getting "SMTP Error (550): Failed to set sender "sales@racewatches.com" (Administrative prohibition) for days now every time time I try to send, forward or reply to an emailIs there any solution to this problem?
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Email Support
looking for stats on website traffic
Someone reached out to try and help and gave some info about what would be on the website builder page to check traffic -- that there would be a tab -- there used to be tabs -- now I don't see anything. The options on the left had side are Getting started, Website Manager, Domains, Google Workspac
Problem
What does this error message mean/translate into?
I am trying to add a couple images from Canva to the website. I have already added multiple PNG or JPEG from Canva to the Site without any issues (readyState":4"responseText":"","status":401,"statusText":"error")
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Storefront powered by Bigcommerce
cannot send email to gmail accounts
I cannot send email to gmail accounts. I keep getting a mail system delivery failure message followed by: host gmail-smtp-in.l.google.com [74.125.136.26] SMTP error from remote mail server after pipelined end of data: 550-5.7.26 This mail has been blocked beca
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Email Support
Update and post payment options
When I go into the system to update the payment - change the date and unhide the product - it just sits and does nothing.
Problem
Called help line twice!
Greetings, My site lostinthoughtcsi.com will not load. It has been published now for about two weeks. I've called the help line twice, and each time they said it would take four to twenty-four hours for it to be live. I'm not sure why I'm having this problem; however, any sites I create and publish
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Troubleshooting
How Do I Interpret Time/Date of International Viewers
I would like someone to help clarify for me this question. I look at my tracking page (data) to see who is looking at my website (more so, where). I see the date/time stamp in the first column. When it time stamps (local) 6:21 PM ... whose time is this? I am more concerned about i
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Search Engine Optimization
My email was working perfectly on my android phone but recently asked me to sign in and now it doesn't work
It asked me to sign in out of the blue and when I do, it says incorrect username or password. So, I tried to add the account on to my android again but it says "Login Error -- The connection to your mail server timed out. Please check your mail settings.
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Email Support