T

5 Messages

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110 Points

Tue, Jan 11, 2022 1:44 AM

New Domain Does Not Work

Just opened a new domain, valrosewoodworksturf.com.  It does not open my website created in WebSiteBuilder.

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Brand User

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90.3K Points

4 m ago

Hello, 

The domain didn't associate to the website properly. I was able to fix this on my end. Please follow these instructions to secure your site:

WebsiteBuilder: SSL | Homestead Community

5 Messages

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110 Points

@elyzabethv​ I followed the instructions, It has been a day, it is not working.  After the delete of @ and www setting, Do I need to enter in new one?

Tom

Brand User

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90.3K Points

Step 5 of the instructions actually tells you to input the IP address into the @ and www records and delete the * record. So you'll need to add those records back. 

5 Messages

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110 Points

Yea, it works.  Now there is a problem of publishing.  I updated a few items, published, then went live.  The changes do not show up in the live execution.

5 Messages

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110 Points

The mobile version published correctly.

Brand User

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90.3K Points

What changes were made that aren't appearing?