alicia1117's profile

3 Messages

 • 

150 Points

Sat, May 28, 2022 11:11 PM

Unable to send and receive emails

Hi, as of today, 05/28/2022 I am not able to send and receive emails using my homestead email, aliciahicks_aba@handleyobiz.com.

This conversation is no longer open for comments or replies and is no longer visible to community members.

Brand User

5.6K Messages

 • 

98.8K Points

Il y a 3 m

Hello, 

Is this sending via our webmail, Roundcube, or an email client like Outlook or Gmail? 

Since your nameservers are not pointing to Homestead, I cannot check your DNS which is the first step in troubleshooting. Please log in to your Cloudflare account and make sure all of these records are present:

‎DNS Records for Homestead Email | Homestead Community