Received E-mails MISSING

I viewed my e-mails this morning and went back to view them and they were all gone! How can I find out if this is a system issue. I need my e-mails back.

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Responses

elyzabethv

9.6K Messages

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133.1K Points

1 year ago

Hello,

Can you please check Roundcube directly and confirm that they're missing there? If they are, we can look into email restoration services.

5

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@elyzabethv - With much effort was able to finally contact a "service technician" with Roundcube and was informed they had no idea what I was talking about. There was no "system glitch" that they were aware of and that the e-mails, if gone, are permanently gone and there is nothing they are able to do.

1 year ago

0

todd_h

970 Messages

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29.3K Points

Which email address was it that contents were lost? We can set up a courtesy restore to try to get those back.

1 year ago

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christopher0096

13 Messages

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296 Points

@todd_h the e-mail address is:

info@christophercharlesinteriors.com

Br, CCE

1 year ago

0

todd_h

970 Messages

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29.3K Points

Thank you, I have put in the request for recovery. Please allow up to 24 to 48 business hours for it to be completed.

1 year ago

0

christopher0096

13 Messages

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296 Points

Todd,

Thank you so very much. Whatever you did was a major success. I have all of my 'received' e-mails back in the 'INBOX'.

Again, thank you so very much!

Br, CCE

1 year ago

christopher0096

Received E-mails MISSING

elyzabethv

christopher0096

todd_h

christopher0096

todd_h

christopher0096

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