brian0212's profile

17 Messages

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594 Points

Thu, Sep 8, 2022 5:31 PM

People aren't getting my emails

I'm having an issue where people aren't receiving my emails. The emails are not going to spam folders or anything like that. In many cases, I'm responding to an email and my responses aren't being received. I have suspected this was happening on and off for almost a year but it seems to have gotten worse in the last 2 weeks or so. I don't know of any settings or anything that have changed. Any idea why this is happening? It's very bad for my business and makes me look unresponsive.

Brand User

6.5K Messages

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106.3K Points

3 months ago

Hello, 

Some of your DNS was a bit outdated, which may be causing this. I've gotten it updated manually on my end, and it may take up to 24 hours to propagate. 

17 Messages

 • 

594 Points

@elyzabethv​ Thanks! Fingers crossed that does the trick!