patty5763's profile

3 Messages

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170 Points

Monday, November 28th, 2022 2:18 PM

Not receiving Emails

we are not receiving emails - mainly ones with attachments

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Brand User

7.1K Messages

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111.8K Points

2 months ago

Hello, 

The first step to troubleshooting this issue is to make sure that your DNS is correct for email. Since your domain is pointing to Cloudflare nameservers, I cannot check this for you. Please log into your Cloudflare account and make sure your DNS matches the records in this article:

 

‎DNS Records for Homestead Email | Homestead Community