donald7651's profile

18 Messages

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344 Points

Thu, Aug 25, 2022 10:59 PM

Not receiving email

I have had my email forwarded to another address with a filter.  I have stopped receiving all emails.  When i send a test from my other address  my away message comes but the  email is not received by Roundcube.

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3 months ago

Hello, 

Which email address is this in reference to?

18 Messages

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344 Points

@elyzabethv​ 

Some of my test emails go through some don't. I usually get my away message. Also just composed an email in Roundcube and sent to my drhkyy@gmail address and it did not go through

Brand User

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Oh, ok. So it may be an issue with the Gmail address. Do emails from your Roundcube email to any other address work? And if you remove the forward, do emails come through properly?

18 Messages

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344 Points

3 months ago

dschneider@belliacrespeds.com

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I do see a couple of test messages in your Inbox in Roundcube. Are just some emails not coming through?

18 Messages

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344 Points

I believe I have figured it out My filter was on redirect rather than send a copy to my other email.  Seems fine, now  Thanks.