dustyrhodes91113710's profile

5 Messages

 • 

220 Points

Sun, Sep 11, 2022 12:48 PM

No access to "Editing" on website

Still unable to access my "Edit" page to update my site. Still receiving "Downloading files" message and then NOTHING!!!This has been going on for a couple months and am receiving no help. Response is no help. Have cleared my cache and not sure what "incognito mode" is. This is just not acceptable and there has to be a reason its's just started doing this. No problems before..... I need this fixed PDQ as it has my lists of upcoming shows so people can follow me and hopefully buy.  

Brand User

6.4K Messages

 • 

105.8K Points

3 months ago

Hello, 

As this is not something we can replicate, the issue likely lies somewhere on your end. It's just a matter of figuring out what the issue is. It may be a speed issue. Can you run an internet speed test and tell me the results? Sitebuilder Plus is an older platform and it may just be having trouble loading through your internet connection