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Fri, Jan 10, 2014 8:22 PM

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My account was converted to the new email platform and now my contact groups in my address book are missing. Where are they?

1. To locate your migrated contacts and contact groups, first click on the Contacts icon as shown in the image below.



2. Your contact groups will be listed with the rest of your contacts, labeled as "Contact Group,<ContactGroupName>"



3. To view the list of emails in this contact group, double click on the Contact Group that you want to view and click on the "Private" tab.





NOTE: The migration process was not able to convert contact groups to the new platform in the same format, so in order to send an email to a contact group, you will need to copy and paste the list of emails from the Comments section on the Private tab.

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