brenda9943's profile

11 Messages

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330 Points

Mon, Sep 26, 2022 4:28 PM

incoming and outgoing emails not sending or receiving

I set up a new mailbox for a new domain and connot send or receive any email. While testing the issue I'm getting a bounce back message for emails I try to send and SMTP Error (550): Failed to set sender "bwood@kitchen-elite.com"  for emails I try to send. 

Brand User

6.5K Messages

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106.3K Points

2 months ago

Hello, 

Thank you for reporting this. I've escalated a ticket to get this issue resolved.