4 Messages


114 Points

Monday, March 6th, 2023 5:30 PM

Gmail keeps blocking my emails, how to authenticate?

host gmail-smtp-in.l.google.com []

    SMTP error from remote mail server after end of data:

    550-5.7.26 This message does not pass authentication checks (SPF and DKIM both

    550-5.7.26 do not pass). SPF check for [removed for privacy] does not pass

    550-5.7.26 with ip: [66.96.***.*].To best protect our users from spam, the

    550-5.7.26 message has been blocked.

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Brand User

8.4K Messages


123.6K Points

3 months ago


The first step in troubleshooting this issue is to check your DNS. Normally, I could do this for you but your nameservers are not pointing to Homestead. You'll need to log into Big Commerce and make sure the following records match exactly:

‎DNS Records for Homestead Email | Homestead Community