susan6060's profile

46 Messages

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1.3K Points

Tuesday, January 17th, 2023 9:13 PM

Gmail blocking emails

​Our emails from fhea.org to gmail accounts are being blocked. The error message says that the SPF check did not pass and that an SPF record should be set up and published. Can someone help with this? I have no idea what to do. ​

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46 Messages

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1.3K Points

2 months ago

The error also said it did not pass DKIM. Here is the error:

  rschilling12@gmail.com

    host gmail-smtp-in.l.google.com [142.251.111.27]

    SMTP error from remote mail server after end of data:

    550-5.7.26 This message does not pass authentication checks (SPF and DKIM both

    550-5.7.26 do not pass). SPF check for [fhea.org] does not pass with ip:

    550-5.7.26 [66.96.189.5].To best protect our users from spam, the message has

    550-5.7.26 been blocked. Please visit

    550-5.7.26 

Brand User

7.9K Messages

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119K Points

2 months ago

Hello, 

I have updated the TXT (SPF) record for your domain, which should correct this issue. It may take a few hours to update. Please let me know if you continue to experience this issue after that.