greg9340's profile

3 Messages

 • 

184 Points

Wed, Jul 21, 2021 5:28 PM

Emails are saying full

Delete trash doesn’t work. Cleaning out deleted files not working. Email full and bouncing. I’ve gone and tried to upgrade my email as well to 10 gb and it won’t let it says error 

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3 Messages

 • 

184 Points

1年前

Error code 702 

Brand User

7.6K Messages

 • 

106.7K Points

Hello,

 

I can escalate a ticket to resolve this error. What email address are you using when you get this error?

3 Messages

 • 

184 Points

Yes please do. 

it’s for nick@auctionreadyllc.com

but I’m the admin 

gregreid@live.ca

Brand User

7.6K Messages

 • 

106.7K Points

Thank you, I was able to add the storage upgrade but will ticket for the trash folder not clearing. 

Brand User

7.6K Messages

 • 

106.7K Points

Hello,

 

The ticket shows resolved. Please double check that the quota was upgraded and removing items from the trash is functional.