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4 Messages

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396 Points

Wed, Sep 25, 2013 3:30 PM

Closed

Email looks good- but is not being sent

I've replied to customer's emails and I am not receiving any failure messages, however, my customer called to make sure everything was ok as they had not received my last two emails.
I was not even aware that my email didn't work since no error message.
She gave me an alternate email to try, but she didn't receive my email there either. The issue is definitely on my end as she has received emails from outside organizations to both of her accounts recently- just not mine!

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