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Brand User

646 Messages

 • 

44K Points

Mon, Jun 17, 2019 6:49 PM

Email Box Quota Upgrades

At this time we are pleased to offer different email box quota options. You are welcome to post here or call support to assist with upgrades, but you are now able to complete this action yourself, from within your Homestead account. You can see how below.

Tier 1: 500 mb and 10,000 messages
Tier 2: 2 gb and 20,000 messages
Tier 3: 5 gb and 50,000 messages
Tier 4: 10 gb and 100,000 messages

Tier 1 is included with the mail box.
Tier 2 is $1 additional per month
Tier 3 is $2 additional per month
Tier 4 is $3 additional per month

  1. Go to the email tab on your Homestead account.



  2. If you have multiple domains, you will need to select the desired domain. Click on the email address you would like to upgrade.



    *Note: The email addresses you can change storage size of will have a blue mail icon to the left of the address.

  3. Once you click on the email address you are upgrading the storage for, you'll see "Edit Mailbox" Click this link.



  4. Choose the storage upgrade amount from the dropdown. Click Save.



    If you have an available upgrade the mailbox will be changed. If you do not, you will see the message below.



  5. Click on Manage storage upgrades. Make your selections and click upgrade now. Once completed, you will be able to go back to the email tab and apply the purchased upgrades to your mailbox(s)



  6. Verify the storage upgrade and click Submit



  7. Your email address storage is now upgraded. You can print this confirmation page for your records


Responses

45 Messages

 • 

2.5K Points

a year ago

Can I purchase more than 10 gb storage?
Brand User

1.5K Messages

 • 

47.5K Points

a year ago

Hello, 10 gbs is the max amount of storage upgrade Homestead offers. 

1 Message

 • 

110 Points

a year ago

how soon does the change take effect?  I just upgraded to the 10GB storage and my mailbox still shows it's full at 89%
Brand User

526 Messages

 • 

49.3K Points

Hello,

It can take up to 20 minutes for that upgrade to apply.