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2 Messages

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130 Points

Fri, Aug 26, 2022 12:25 PM

Email bouncing

Suddenly my roundcube email is bouncing back. What is the problem?

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Accepted Solution

Brand User

6.5K Messages

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106.5K Points

3 months ago

Hello, 

Your email DNS was a bit outdated. I've updated that on my end. It may take up to 24 hours to propagate. Let me know if you're still experiencing this issue after that. 

2 Messages

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130 Points

@elyzabethv​ Thank you. I'm embarrassed to say this, but evidently  between my trash and junk folders, I had reached my capacity. I didn't realize this since my inbox was empty. So once I deleted those it was working again. I apologize for taking your time.

Brand User

6.5K Messages

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106.5K Points

3 months ago

Glad you got that figured out!