Thu, Oct 7, 2021 11:08 PM
just added two new employees but we need help adding them to our web service using the new domain/mailbox. They can receive email but unable to "
2 m ago
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Hello, Are all other mailboxes working without issue? What email addresses are experiencing this issue?Are they checking the email via Roundcube or using a 3rd party email client like Outlook?
yes other mailboxes are working correctly. 3rd party client
Ok, can you please have them verify that these settings are correct in the email client:Email Client Settings | Homestead Community